Floor Supervisor - Full-Time

PVH•Carlsbad, CA

About The Position

TOMMY HILFIGER is seeking a passionate Floor Supervisor to deliver an excellent customer experience and support sales-floor and behind-the-scenes operations while upholding the brand’s standards. Under the guidance of the Store Manager, the Floor Supervisor takes a leadership role in driving daily sales goals and helping create a motivating, inclusive team environment. The role involves leading as key holder and leader on duty, including opening and closing the store, driving sales performance, coaching associates in real time, and supporting the management team in delivering an exceptional store experience. The Floor Supervisor also represents the brand to customers, stays informed about campaigns and product launches, and supports day-to-day tasks such as processing new inventory, restocking shelves, and cashiering. This is a full-time position with a flexible schedule that includes availability for nights, weekends, and holidays. The advertised pay range is $19.90–$25.15. Eligible associates may receive PVH benefits, subject to employment status, location, and length of employment.

Requirements

  • Prior retail team leader and key holder experience.
  • Friendliness, organization, and excellent time-management skills.
  • Confidence leading by example, resolving issues in the moment, and supporting daily operations.
  • Energy and excitement around the brand’s goals and values.
  • Ability to walk, stand, bend, reach, and squat for prolonged periods.
  • Ability to carry up to 20 pounds.

Responsibilities

  • Deliver warm, helpful customer interactions that inspire sales and build brand loyalty.
  • Open and close the store as a key holder and leader on duty.
  • Drive sales performance and daily sales goals.
  • Coach associates in real time and support the management team in delivering an exceptional store experience.
  • Represent the brand by staying connected to campaigns and product launches and sharing the brand vision with customers.
  • Support store operations by processing new inventory, restocking shelves, and cashiering.
  • Help foster a motivating and inclusive team environment.
  • Uphold TOMMY HILFIGER brand standards.

Benefits

  • Competitive pay.
  • Brand discount of up to 75%.
  • Training and career development.
  • Retirement Savings Plan and an above-market 401(k) contribution for eligible associates.
  • Medical, vision, dental, life, and disability insurance for eligible associates.
  • Company-paid holidays and paid time off.
  • Flexible work schedules and seasonal hours.
  • Wellbeing tools and programs.
  • Care.com services for childcare, elder care, adoption preparation, and pet care, plus reimbursement for backup care.
  • Education assistance, including tuition reimbursement.
  • Associate discount at company outlets and e-commerce sites.
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