Floor Supervisor RDA
Sonrava Health•Fremont, CA
•$33 - $39
About The Position
The Floor Supervisor RDA supervises back-office staff and helps manage patient care and operations in a Western Dental office. The role includes staffing activities, patient-flow coordination, sterilization and compliance oversight, inventory and record maintenance, and supporting a positive patient experience. The position also leads and motivates the back-office team and participates in operational meetings.
Responsibilities
- Supervise back-office staff, including scheduling, training, performance evaluations, and accountability.
- Participate in hiring, selection, and retention of back-office staff.
- Manage patients in partnership with dentists, provide appropriate pre- and post-treatment instructions, and ensure patient satisfaction.
- Monitor patient flow by reviewing sign-in sheets and appointment books and making schedule adjustments as needed.
- Ensure sterilization of the office and equipment.
- Ensure compliance with OSHA, Dental Board, and corporate policies and procedures.
- Conduct weekly, monthly, and quarterly inspections.
- Maintain dental supplies and inventory, and stock supplies in operatories, restrooms, and the lab as needed.
- Maintain proper patient treatment records.
- Lead, inspire, and motivate back-office staff.
- Participate in monthly operational meetings.
- Prioritize the Ultimate Patient Experience (UPE).
Benefits
- Paid Time Off (PTO)
- Medical and dental insurance
- Vision coverage
- 401(k) plan
- Highly competitive salaries
- Professional training
- Growth and career advancement opportunities
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
