Galaxy Riverbank Floor Staff

Galaxy Theatres • Riverbank, CA

3h • $17 - $17

About The Position

Galaxy Theatres is hiring Floor Staff to support theater operations and provide guest service. The role includes ticket sales, cash handling, guest assistance, ticket checking, concession preparation and stocking, facility cleaning, crowd monitoring, and reporting safety or cleanliness concerns. Staff should be reliable, punctual, and comfortable working in a fast-paced environment, including scheduled evenings, weekends, and holidays.

Requirements

• Excellent communication and interpersonal skills.
• Basic math skills and the ability to handle money accurately.
• Ability to stand for extended periods and perform physical tasks such as lifting, bending, and cleaning.
• Reliable and punctual, with the ability to work in a fast-paced environment.
• Willingness to work evenings, weekends, and holidays as scheduled.

Nice To Haves

• Previous customer service or cash-handling experience.

Responsibilities

• Sell tickets at the box office using a point-of-sale system.
• Operate cash registers accurately and handle cash, credit, and mobile transactions.
• Greet and assist guests in a friendly, professional manner.
• Check tickets at theater entrances and guide guests to appropriate locations.
• Provide information about showtimes, theater amenities, policies, and general inquiries.
• Answer phones courteously and provide accurate assistance or transfer calls as needed.
• Prepare food and beverages at the concession stand following safety and quality guidelines.
• Stock concessions, napkins, utensils, and cleaning materials as needed.
• Clean the facility, including sweeping, mopping, restroom checks, trash removal, and general maintenance of lobby and auditorium areas.
• Monitor crowd behavior and support crowd control procedures to ensure a safe and orderly environment.
• Inspect the facility for safety or cleanliness issues and report them promptly.

Benefits

• Team members may be eligible for tip sharing depending on location and job assignment.
• Holiday pay at time and a half on Christmas, New Year's, and Thanksgiving for hourly team members who work the holiday.
• 401(k) with discretionary employer match for qualifying team members.
• Full-time team members who consistently work more than 30 hours per week are eligible for health, dental, vision, and life insurance after a 60-day waiting period, with an employer contribution of up to $395 per month.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed