Seasonal Part Time Staff Positions 18+ Only - Weekends, Nights and Holidays Required -$15 Hourly

Regal Theatres•Kissimmee, FL

About The Position

Floor Staff team members provide exceptional service to theatre guests and may be assigned to the Box Office, Concession Stand, or Usher duties according to theatre needs and employee availability. Employees are classified as variable-hour, part-time fixed, part-time regular, or full-time hourly employees. Staff must represent Regal consistently with its mission and policies, attend work regularly, respond to emergencies when called upon, perform general cleaning and cash-handling duties, and comply with the company dress code. Ticketing and concession duties include operating the point-of-sale system and accurately handling cash drawers and other payment methods; selling tickets in accordance with the MPAA rating system and company policy; promoting premium viewing experiences, concession items, merchandise, and Regal Crown Club programs; assisting guests by phone and in person; and operating, preparing, and cleaning concession equipment. Employees must follow food-safety laws, break and meal-period laws, and applicable alcohol-sales requirements and training. They must also read and understand training materials covering subjects such as sexual harassment and discrimination. Greeter and usher duties include scanning tickets, directing guests, inspecting packages when applicable, managing crowds, helping guests find seats, enforcing the MPAA rating system, and inspecting auditoriums for picture and sound quality, content theft, and safety. Staff report problems or unusual situations to management, may make in-auditorium concession sales, clean auditoriums and other theatre areas, maintain vending equipment, assist with opening and closing duties, perform bathroom porter duties, and remove waste from the building and exterior. This is a seasonal part-time position for applicants aged 18 or older. The listed seasonal dates are November 13, 2026, through January 14, 2027. The pay rate is $15.00 per hour. Weekend, night, and holiday work is required.

Requirements

Must be 18 or older.
Completion of the cast certification program as a cast member and as a box office cashier, or progress toward completion, is required.
If assigned alcohol-selling or serving duties, complete legally required state or local training, obtain the required certificate, and complete Regal Responsible Beverage Server training on Regal Online University.
Good public-speaking skills; ability to listen effectively and respond clearly and directly.
Ability to perform calculations quickly and accurately and identify and correct errors.
Ability to identify problems, gather relevant data, recognize alternatives, evaluate information, and reach evidence-based conclusions.
Ability to take action beyond what is necessarily called for and perform under pressure or opposition.
Excellent communication skills with customers, co-workers, and management.
Ability to establish goals, budget time, and set priorities.
Ability to meet the physical demands of the role, including frequently standing, walking, sitting, using hands, reaching, and talking or hearing; occasionally climbing or balancing and stooping, kneeling, crouching, or crawling; and occasionally lifting up to 60 pounds.
Vision requirements include close, distance, and peripheral vision, depth perception, and ability to adjust focus.
Availability to work weekends, nights, and holidays.

Responsibilities

Provide exceptional guest service and represent Regal in accordance with its mission and policies.
Maintain regular and consistent attendance and respond to emergency situations when called upon.
Perform general cleaning and cash-handling duties and comply with the company dress code.
Operate the POS system and accurately handle cash drawers, credit cards, travelers’ checks, gift cards, and redeemed discount tickets, passes, and coupons.
Sell tickets according to the MPAA rating system and company policy.
Promote premium viewing experiences, concessions, merchandise, and Regal Crown Club programs, including Reward Plus and Unlimited.
Respond to guest phone calls and questions in a manner consistent with the guest service philosophy.
Operate, prepare, and clean concession-related equipment and comply with applicable food-safety laws.
Follow federal and state requirements concerning breaks and meal periods and maintain legally required alcohol certifications and training where applicable.
Scan tickets, direct patrons to auditoriums, inspect backpacks and packages when applicable, manage crowds, and help guests find seats.
Enforce the MPAA rating system and conduct in-theatre inspections for picture and sound quality, content theft, and a safe environment.
Report problems, discrepancies, and unusual situations to management.
Perform in-auditorium concession sales as directed by management.
Clean auditoriums after scheduled shows and maintain clean restrooms, lobby, hallways, and other areas outside auditoriums.
Monitor theatre vending equipment for cleanliness and operation and assist with assigned opening and closing duties.
Perform bathroom porter duties, including detailed cleaning and restocking, and remove trash from receptacles throughout the building and exterior.