Seasonal Part Time Staff Positions 18+ Only - Weekends, Nights and Holidays Required -$15 Hourly

Regal•Kissimmee, FL

About The Position

Seasonal Floor Staff team members provide exceptional guest service and may be assigned to the Box Office, Concession Stand, or usher duties based on theatre needs and employee availability. The role requires regular and consistent attendance, readiness to handle emergency situations when called upon, general cleaning and cash handling, and compliance with the company dress code and policies. Ticketing and concession duties include operating the point-of-sale system and accurately handling cash, cards, gift cards, travelers’ checks, and redeemed discounts; selling tickets according to the MPAA rating system and company policy; promoting premium viewing experiences, concessions, merchandise, and Regal Crown Club programs; responding to guest questions; and operating, preparing, and cleaning concession equipment. Employees must follow food safety and meal-break laws and maintain any applicable alcohol certifications and training. Required training materials cover subjects including harassment and discrimination. Greeter and usher duties include scanning tickets, directing and assisting guests, inspecting packages when applicable, managing crowds, enforcing ratings policies, and inspecting auditoriums for picture and sound quality, safety, and potential film or content theft. Staff report problems to management, conduct auxiliary concession sales as directed, clean auditoriums and other theatre areas, maintain vending equipment, assist with opening and closing, perform restroom porter duties, and remove waste from the building and exterior. This is a seasonal position running November 13, 2026, through January 14, 2027. The stated pay is $15.00 per hour. The position requires completion of, or progress toward completion of, the cast certification program as a cast member and box office cashier. Employees assigned alcohol service must complete legally required local or state training and certification and Regal Responsible Beverage Server training on Regal Online University. Candidates should communicate clearly with guests, coworkers, and management; speak publicly and listen effectively; perform calculations accurately; identify and evaluate problems and alternatives; work under pressure; and set goals, manage time, and prioritize work. The role involves frequent standing, walking, sitting, hand use, reaching, and speaking or hearing; occasional climbing or balancing and stooping, kneeling, crouching, or crawling; and occasional lifting of up to 60 pounds. Vision requirements include close, distance, and peripheral vision, depth perception, and the ability to adjust focus. Reasonable accommodations may be made for individuals with disabilities.

Requirements

Must be at least 18 years old, as indicated in the position title.
Completion of the cast certification program as a cast member and box office cashier, or progress toward completion, is required.
For assigned alcohol service, complete legally required state or local training and obtain required certification, and complete Regal Responsible Beverage Server training on Regal Online University.
Possess good public speaking skills; listen effectively and respond clearly and directly.
Perform calculations quickly and accurately and identify and correct errors.
Identify problems, gather relevant data, evaluate information, recognize alternatives, and reach evidence-based conclusions.
Take initiative and perform under pressure or opposition.
Communicate effectively with customers, coworkers, and management; establish goals, manage time, and set priorities.
Meet the physical demands of the role, including frequent standing and walking and occasional lifting of up to 60 pounds, with reasonable accommodations available as described.

Responsibilities

Provide exceptional guest service and represent Regal consistently with its mission statement and policies.
Maintain regular and consistent attendance, comply with the company dress code, and handle emergency situations when called upon.
Perform general cleaning and cash-handling duties.
Operate the POS system and accurately handle cash drawers, credit cards, travelers’ checks, gift cards, and redeemed discount tickets, passes, and coupons.
Sell tickets in accordance with the MPAA rating system and company policy.
Promote premium viewing experiences, concessions, merchandise, and Regal Crown Club programs.
Respond to guest phone calls and questions in a manner consistent with the guest service philosophy.
Operate, prepare, and clean concession equipment; comply with applicable food safety laws and break and meal-period requirements.
Maintain required alcohol certifications and training where applicable; sell or serve alcohol only when legally eligible and assigned.
Scan tickets and direct patrons to auditoriums; inspect backpacks and packages when applicable.
Manage crowd control, assist guests in finding seats, and enforce the MPAA rating system.
Inspect auditoriums for picture and sound quality, potential film or content theft, and a safe environment.
Report problems, discrepancies, or unusual situations to management.
Perform in-auditorium concession sales as directed by management.
Clean auditoriums after scheduled shows and maintain restrooms, lobby, hallways, and other areas outside auditoriums.
Monitor theatre vending equipment and assist with opening and closing duties as assigned.
Perform restroom porter duties, including detail cleaning and restocking, and remove waste from receptacles throughout the building and exterior.
Complete required training materials, including materials on sexual harassment and discrimination.