Gig Harbor Floor Staff

Galaxy Theatres • Gig Harbor, WA

6d

About The Position

The Floor Staff member supports theater operations by assisting guests, selling tickets, handling payments, preparing concessions, maintaining cleanliness, and helping ensure a safe and orderly environment. The role involves working across the box office, theater entrances, concession stand, lobby, and auditorium areas. Team members may be scheduled to work evenings, weekends, and holidays.

Requirements

• Excellent communication and interpersonal skills.
• Basic math skills and the ability to handle money accurately.
• Ability to stand for extended periods and perform physical tasks such as lifting, bending, and cleaning.
• Reliable and punctual, with the ability to work in a fast-paced environment.
• Willingness to work evenings, weekends, and holidays as scheduled.

Nice To Haves

• Previous customer service or cash-handling experience.

Responsibilities

• Sell tickets at the box office using a point-of-sale system.
• Operate cash registers and accurately process cash, credit, and mobile transactions.
• Greet and assist guests in a friendly, professional manner.
• Check tickets at theater entrances and guide guests to appropriate locations.
• Provide information about showtimes, theater amenities, policies, and general inquiries.
• Answer phones courteously and provide accurate assistance or transfer calls as needed.
• Prepare food and beverages at the concession stand according to safety and quality guidelines.
• Stock concessions, napkins, utensils, cleaning materials, and other supplies as needed.
• Clean lobby and auditorium areas, including sweeping, mopping, restroom checks, and trash removal, and perform general maintenance.
• Monitor crowd behavior and support crowd-control procedures to maintain a safe, orderly environment.
• Inspect the facility for safety or cleanliness issues and report them promptly.

Benefits

• Team members may be eligible for tip sharing depending on location and job assignment.
• Holiday pay at time and a half on Christmas, New Year's, and Thanksgiving for hourly team members who work those holidays.
• 401(k) with discretionary employer match for qualifying team members. Eligibility includes full-time employees after 12 months and 1,000 hours of paid work, or long-term part-time employees with more than 500 hours of paid work in each of the previous two years.
• Full-time team members who consistently work more than 30 hours per week are eligible for health, dental, vision, and life insurance after a 60-day waiting period, with employer contributions of up to $395 per month.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed