Floor Manager

Nebraska Furniture Mart • The Colony, TX

10d • $64,306 - $79,740

About The Position

The Floor Manager at Nebraska Furniture Mart (NFM) coaches, observes, and supports sales staff. The role ensures adequate staffing and helps staff proactively solve problems, close difficult sales, and provide pricing, while offering constructive feedback and supporting professional growth. The Floor Manager is also responsible for staff accountability, division measures, goals, expenses, and turnover.

This position requires a bachelor's degree in Business or a related field, at least one year of supervisory or leadership experience, and three years of sales experience. Retail sales experience is preferred. The role may require night, weekend, and/or early morning hours based on business needs. Pre-employment screening includes a criminal background check.

Requirements

• Bachelor’s degree in Business or a related field.
• At least 1 year of supervisory or leadership experience, such as shadow trainer or volunteer organization leader.
• At least 3 years of sales experience.
• Excellent communication, customer service, and interpersonal skills.
• Excellent negotiation skills.
• Decision-making, problem-solving, and time-management skills.
• Professional appearance, positive attitude, sense of urgency, desire to grow, team-player approach, and caring attitude.
• Ability to work night, weekend, and/or early morning hours based on business needs.
• Pre-employment screening, including a criminal background check.

Nice To Haves

• Retail sales experience.
• Experience as an NFM shadow trainer.
• Product knowledge.
• PC experience and proficiency with Microsoft Office.

Responsibilities

• Ensure adequate staffing and monitor customer traffic, sales staff attendance, and staff breaks and meals.
• Help sales staff close difficult sales and provide pricing.
• Schedule training and lead by example to support sales staff development.
• Check in regularly with staff, communicate expectations, and provide continual feedback.
• Hold staff accountable and share responsibility for reaching division measures.
• Meet goals and control expenses and turnover.

Benefits

• Same-day pay with on-demand access to earned pay.
• Competitive pay with generous annual increases up to 7%.
• Health insurance.
• Dental insurance.
• Vision insurance.
• Life insurance.
• Short- and long-term disability insurance.
• Paid holidays upon hire.
• Paid time off after 90 days.
• Staff discount on merchandise.
• Virtual and in-person career development opportunities at all levels.
• Paid community volunteer opportunities.
• Tuition reimbursement.
• 401(k) retirement plan, with company match eligibility after one year and Berkshire Stock as an investment option.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager