Floor Manager

The Independent • Georgetown, SC

1d

About The Position

A Floor Manager oversees aspects of a restaurant concept and helps deliver memorable dining experiences. The role requires experience managing high-volume restaurants in an upscale, food-focused environment, a passion for fresh, local ingredients, and engagement with the community to procure high-quality products. The Floor Manager supports staff development and a positive experience for employees and guests while working toward P&L goals. Responsibilities include problem resolution and effective communication, with a particular focus on food, drink, service quality, and fresh seafood and raw bar offerings.

Requirements

• 3+ years of successfully managing a high-volume, upscale, food-focused restaurant.
• Proven experience delivering top-notch dining experiences.
• Compassion for people and alignment with Indigo Road core values.
• Strong problem-resolution skills and the ability to proactively set the team up for success.
• Exceptional organizational skills and a keen eye for detail.
• Effective communication skills and the ability to navigate important conversations.

Responsibilities

• Set the tone for the guest experience by leading a positive, collaborative, and fun team environment where people are treated with respect and kindness.
• Oversee and manage food, drink, service quality, and the dining experience, with particular focus on fresh seafood and raw bar offerings.
• Assess, implement, and manage service standards and ensure consistency across operational procedures.
• Prepare an annual budget, schedule expenditures, analyze variances, and initiate corrective actions to achieve financial objectives.
• Develop and carry out strategic business objectives to mitigate risk and maximize profit across recruitment, finance, legal, and restaurant operations (FOH/BOH).
• Create weekly schedules, control labor, and support ordering and inventory, with attention to seasonality and freshness of food.
• Partner with FOH and BOH to promote a positive and collaborative environment.
• Lead by example and set standards for health, safety, and cleanliness throughout the property.
• Support staff development and help achieve P&L goals.
• Resolve problems and communicate effectively to ensure work is completed.

Benefits

• Competitive base pay.
• PTO benefits after 90 days.
• Comprehensive health insurance, including medical, dental, and vision coverage.
• 401(k) plan with a 50% match on the first 6% invested, with Roth options.
• Zero-interest housing loan program.
• Employee discounts at the company’s 15 restaurant concepts and growing boutique hotels division.
• Four weeks of PTO for maternity/paternity leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed