Floor Customer Service

TAL Building Centers•Kamiah, ID
•$17 - $24•Onsite

About The Position

The Floor Customer Service role provides knowledgeable, professional sales service to customers, including selecting merchandise, totaling bills, receiving payments, and making change. The position helps customers find suitable products and related items while maintaining store presentation and supporting sales activities. This position is performed onsite at a TAL Building Centers store; remote work is not available. TAL Building Centers is a family-owned company based in Vancouver, Washington, serving customers at building centers throughout the Pacific Northwest.

Requirements

  • Excellent oral and written communication skills.
  • Excellent customer service skills.
  • Ability to compute discounts, interest, profit and loss, commission, markup, selling price, ratios, proportions, and percentages, and to calculate surfaces, volume, weights, and measures.
  • High school diploma or GED preferred.
  • 1–2 years of experience preferred.

Nice To Haves

  • High school diploma or GED.
  • 1–2 years of experience.

Responsibilities

  • Determine customer needs and sell appropriate products and related items.
  • Assist customers with product knowledge, prices, and availability.
  • Recommend or obtain merchandise and sell appropriate add-on items.
  • Calculate merchandise totals and tax using a point-of-sale device; receive payment and make change.
  • Prepare minor estimates for verification by a supervising employee.
  • Maintain quality store presentation.
  • Maintain signage and set promotional displays.
  • May keep sales records, prepare stock inventories, or order merchandise.
  • May process merchandise returns or resolve complaints within established practices.
  • Perform other duties as assigned.

Benefits

  • Affordable health and dental insurance through a national network for full-time, benefit-eligible employees.
  • Employer HSA contributions.
  • Employer-paid vision insurance.
  • Employer-paid life insurance.
  • Paid time off, including the employee’s birthday.
  • 401(k) options.
  • Training, professional development, and career advancement opportunities.
  • Product discounts.
  • Other incentives, rewards and recognition opportunities, and voluntary benefits.
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