Bartender-Floor Service

PENN Entertainment • Kansas City, KS

2d

About The Position

The Bartender-Floor Service prepares and serves drinks to guests and servers, monitors alcohol consumption, and maintains a clean, safe, and well-stocked workstation. The role uses cash register/POS systems, handles to-go orders and payments, and works with servers, venue hosts, supervisors, and kitchen staff to support efficient venue operations. The position also requires consistent attendance, participation in meetings and training, compliance with company and regulatory policies, and adherence to uniform and grooming standards.

Requirements

• Must be at least 21 years of age.
• High school diploma or equivalent.
• One to three years of related experience, or an equivalent combination of education and experience.
• Ability to earn and maintain ServSafe certification.
• Ability to earn and maintain TiPS certification.
• Ability to work the required schedule, which may include nights, weekends, holidays, and overtime as needed.

Responsibilities

• Monitor guest alcohol consumption and intervene as needed according to guidelines.
• Appear in publicity photos.
• Prepare and pour drink orders using proper portions and recipe ingredients; communicate with beverage servers and present drinks to guests or servers.
• Prepare and stock garnish items.
• Operate and maintain equipment and utensils according to established guidelines and safety procedures.
• Operate a cash register/POS system, ring up the correct amounts, provide correct change, and account for cash and charge sales according to procedure.
• Maintain a clean and stocked workstation in accordance with health and safety guidelines.
• Check out with leadership before leaving the shift.
• Perform tasks to maintain the attractive and safe appearance of work areas.
• Ensure supplies are stocked as needed.
• Respond to to-go orders, including packaging orders, collecting payment, and delivering orders to guests.
• Attend pre-shift meetings.
• Maintain regular and consistent attendance.
• Work as a team member with servers, venue hosts, supervisors, and kitchen staff to maintain smooth and efficient operations.
• Declare tips through the time and attendance system at the end of each shift.
• Attend departmental and company training programs or meetings as directed.
• Perform duties safely, keeping areas clean and free of hazards, debris, and litter.
• Meet department uniform, appearance, and grooming requirements.
• Adhere to regulatory, department, and company policies.
• Perform other related and compatible duties as assigned.

Benefits

• Wellness programs supporting financial, physical, and mental well-being.
• Day-one medical coverage may be available depending on position.
• 401(k) matching may be available depending on position.
• Annual performance bonus may be available depending on position.
• Paid time off earned according to local policy and increasing with length of employment.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED