Bartender-Floor Service

Hollywood Casino at Kansas Speedway • Kansas City, KS

4d

About The Position

The Bartender-Floor Service prepares and serves drinks and responds to to-go orders while helping maintain a smooth, safe, and efficient operation. The role monitors guests’ alcohol consumption and intervenes as needed, follows drink recipes and safety procedures, maintains stocked and clean work areas, processes payments, and works with servers, hosts, supervisors, and kitchen staff. The position also involves attending meetings and training, following appearance and policy requirements, and maintaining consistent attendance.

Requirements

• Must be at least 21 years of age.
• High school diploma or equivalent.
• One to three years of related experience, or an equivalent combination of education and experience.
• Ability to earn and maintain ServSafe certification.
• Ability to earn and maintain TiPS certification.
• Available to work the required schedule, which may include nights, weekends, holidays, and overtime as needed.
• Ability to perform each essential duty satisfactorily; reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Responsibilities

• Monitor guest consumption of alcohol and intervene as needed according to guidelines.
• Appear in publicity photos.
• Prepare and pour drink orders using proper portions and ingredients according to recipes; communicate with beverage servers and present drinks to guests or servers as required.
• Ensure garnish items are adequately prepared and stocked.
• Operate and maintain equipment and utensils in accordance with established guidelines and safety procedures.
• Operate a cash register/POS system, ring up correct amounts, provide correct change, and account for cash and charge sales according to established procedures.
• Maintain a clean and stocked workstation in accordance with health and safety guidelines.
• Check out with leadership before leaving the shift.
• Perform tasks to maintain an attractive and safe appearance of work areas.
• Ensure supplies are stocked as needed.
• Respond to to-go orders, including packaging orders, collecting payment, and delivering orders to guests.
• Attend pre-shift meetings.
• Maintain regular and consistent attendance.
• Work as a team member with servers, venue hosts, supervisors, and kitchen staff to maintain a smooth and efficient operation.
• Declare tips through the time and attendance system at the end of each shift.
• Attend departmental and company training programs or meetings as directed.
• Perform duties safely, keeping areas clean and free of safety hazards, debris, and litter.
• Meet department uniform, appearance, and grooming requirements.
• Adhere to regulatory, department, and company policies.
• Perform other job-related and compatible duties as assigned.

Benefits

• Wellness programs designed to support team members’ financial, physical, and mental well-being.
• Day-one medical coverage may be available depending on position.
• 401(k) matching may be available depending on position.
• Annual performance bonus may be available depending on position.
• Paid time off earned according to local policy and increasing with length of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED