Floating Teller

TruPartner Credit Union•Cincinnati, OH

20h•Onsite

About The Position

TruPartner Credit Union is hiring a full-time Floating Teller to work across all four Cincinnati branches. The role offers variety and opportunities to build relationships with members and teammates across branches while learning how different teams operate. Branch assignments are based on staffing needs, and mileage between branches is reimbursed. The Floating Teller provides member service, handles transactions accurately, listens to members’ needs, recommends appropriate solutions, resolves concerns, balances transactions, and maintains accurate records. The position collaborates with teams across branches and departments and adapts to each branch’s routines.

Requirements

Customer service experience; retail, hospitality, or similar experience is welcome.
Comfort with basic computers and technology.
Strong communication and enjoyment of working with people.
Reliable transportation to travel between branches.

Nice To Haves

Cash handling experience.
Bilingual ability in English and Spanish.

Responsibilities

Greet members and handle transactions with speed and accuracy.
Listen to members’ needs and recommend appropriate solutions.
Resolve concerns with patience, empathy, and a calm attitude.
Balance transactions and maintain accurate records.
Collaborate with teammates across branches and departments.
Adjust smoothly to each branch’s routines and team.
Travel between all four branches as assigned.

Benefits

Medical, dental, vision, and prescription coverage, with several plans available at no cost to employees.
Life and disability insurance at no cost to employees.
Immediate 401(k) enrollment.
Free parking.
24/7 onsite gym.
Nine paid holidays.
Twenty-four volunteer hours per year.
Two paid in-service days.
Tuition and student loan assistance.
Mileage reimbursement for travel between branches.