Floating Relationship Banker

F.N.B. Corporation•Butler, PA

15d

About The Position

The Floating Relationship Banker develops proficiency in basic consumer banking transactions, account servicing, and lending. The role executes branch leads at the direction of the Manager, consistently handles customer transaction requests, and identifies opportunities to convert transactions into qualified sales or referral leads. The employee follows FNB policies, procedures, strategies, and Core Values and may work at various locations within the market. The position promotes sales through customer greetings, identifying service and product needs, leveraging leads, and outbound calling. It makes recommendations for Bank products and services, works toward individual weekly sales and referral goals, and incorporates FNB digital products and services into customer interactions. The banker also uses approved branch technology to maintain data quality and completes the lifecycle of new and existing customer relationships according to consumer bank standards. Routine duties include teller transactions and other operational tasks. Employees are responsible for understanding, reporting, responding to, managing, and monitoring risks, and for complying with regulatory requirements and company procedures. The role requires frequent driving and may involve overnight travel for training, particularly during onboarding. FNB does not provide employment-based visa sponsorship; applicants must be legally authorized to work in the United States.

Requirements

High school diploma or GED.
0 years of job-related experience required; experience in a related position is listed among the required skills.
Excellent customer service skills.
Excellent written and verbal communication skills.
Excellent organizational, analytical, and interpersonal skills.
Detail-oriented.
Ability to use a personal computer and job-related software.
Basic-level Microsoft Word skills.
Intermediate-level Microsoft Excel skills.
Basic-level Microsoft PowerPoint skills.
Knowledge of banking policies, procedures, consumer products, and services.
Sales and customer service skills.
Nationwide Mortgage Licensing System and Registry Identifier is preferred but will be required.
Legally authorized to work in the United States; employment-based visa sponsorship is not provided.

Nice To Haves

Nationwide Mortgage Licensing System and Registry Identifier is preferred, though it will be required.

Responsibilities

Promote sales by greeting customers, identifying customer service and product needs, leveraging sales leads, and making outbound calls.
Recommend Bank products and services through selling and cross-selling.
Meet individual weekly sales and referral goals set by the Branch Manager.
Incorporate FNB digital products and services into customer interactions.
Use FNB-approved branch technology to input and maintain effective data quality for referrals, customers, and applicants.
Complete the lifecycle of new and existing relationships according to consumer bank standards.
Perform traditional teller transactions and other routine operational duties according to established policies and procedures.
Execute branch leads at the Manager’s direction and handle customer transaction requests consistently.
Identify opportunities to convert transactions into qualified sales or referral leads.
Serve as a risk manager by understanding, reporting, responding to, managing, and monitoring daily risks as required by F.N.B. Corporation’s risk management program.
Comply with regulatory laws, guidelines, and company procedures.
Perform other related duties and projects as assigned.