Floating Relationship Banker

F.N.B. Corporation • Bloomfield, NM

4d

About The Position

The Floating Relationship Banker develops proficiency in basic consumer banking transactions, account servicing, and lending. The role executes branch leads at the direction of the Manager, handles customer transaction requests, and identifies opportunities to convert transactions into qualified sales or referral leads. The employee follows FNB policies, procedures, strategies, and Core Values and may work at various locations within the market.

The position promotes sales by greeting customers, identifying service and product needs, leveraging leads, and making outbound calls. It includes recommending and cross-selling bank products and services, working toward individual weekly sales and referral goals, and incorporating FNB digital products and services into customer interactions. The banker uses approved branch technology to maintain data quality and manages the lifecycle of new and existing customer relationships in accordance with consumer bank standards. Routine operational duties include traditional teller transactions and other tasks performed under established policies and procedures.

All employees are responsible for managing risk in accordance with F.N.B. Corporation’s risk management program and complying with regulatory requirements and company procedures. The role requires frequent driving and may require overnight travel for training, particularly during onboarding. FNB does not provide employment-based visa sponsorship; candidates must be legally authorized to work in the United States.

Requirements

• High school diploma or GED.
• 0 years of job-related experience required.
• Excellent customer service skills.
• Excellent written and verbal communication skills.
• Excellent organizational, analytical, and interpersonal skills.
• Attention to detail.
• Ability to use a personal computer and job-related software.
• Basic-level Microsoft Word skills.
• Intermediate-level Microsoft Excel skills.
• Basic-level Microsoft PowerPoint skills.
• Experience in a related position.
• Knowledge of banking policies, procedures, consumer products, and services.
• Sales and customer service skills.
• Nationwide Mortgage Licensing System and Registry identifier; preferred but required.

Nice To Haves

• Nationwide Mortgage Licensing System and Registry identifier (preferred, but required for the position).

Responsibilities

• Promote the sales process by greeting customers, identifying service and product needs, leveraging sales leads, and making outbound calls.
• Recommend and cross-sell bank products and services.
• Identify and achieve individual weekly sales and referral goals set by the Branch Manager.
• Incorporate FNB digital products and services into customer interactions.
• Use FNB-approved branch technology to input and maintain effective data quality for referrals, customers, and applicants.
• Complete and manage the lifecycle of new and existing relationships according to consumer bank standards.
• Perform traditional teller transactions and other routine operational tasks according to established policies and procedures.
• Manage, report, respond to, and monitor business risks as required by F.N.B. Corporation’s risk management program.
• Perform other related duties and projects as assigned.
• Comply with regulatory laws, guidelines, and company procedures.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED