Floating Relationship Banker

First National Bank Of Pennsylvania•Monroeville, PA

About The Position

The Floating Relationship Banker develops proficiency in basic consumer banking transactions, account servicing, and lending. The role executes branch leads at the direction of the Manager, handles customer transaction requests, and identifies opportunities to convert transactions into qualified sales or referral leads. The incumbent follows FNB policies, procedures, strategies, and Core Values and may work at various locations within the market. The role promotes sales by greeting customers, identifying service and product needs, using sales leads, and making outbound calls. It recommends Bank products and services, works toward individual weekly sales and referral goals, incorporates FNB digital products into customer interactions, and maintains accurate referral, customer, and applicant data using approved branch technology. The banker manages new and existing customer relationships according to consumer bank standards and performs routine operational duties, including teller transactions. All employees are responsible for managing risks encountered in their work and complying with regulatory requirements and company procedures. The position requires frequent driving and may involve overnight travel for training, particularly during onboarding. FNB does not provide employment-based visa sponsorship; applicants must be legally authorized to work in the United States.

Requirements

High school diploma or GED.
Excellent customer service skills.
Excellent written and verbal communication skills.
Excellent organizational, analytical, and interpersonal skills.
Detail-oriented.
Ability to use a personal computer and job-related software.
MS Word: basic level.
MS Excel: intermediate level.
MS PowerPoint: basic level.
Nationwide Mortgage Licensing System and Registry Identifier is preferred but will be required.
Legally authorized to work in the United States; employment-based visa sponsorship is not provided.

Nice To Haves

Nationwide Mortgage Licensing System and Registry Identifier is preferred.

Responsibilities

Promote the sales process by greeting customers, identifying customer service and product needs, leveraging sales leads, and making outbound calls.
Recommend Bank products and services through selling and cross-selling.
Identify and achieve individual weekly sales and referral goals set by the Branch Manager.
Incorporate FNB digital products and services into customer interactions.
Use approved branch technology to enter and maintain accurate data for referrals, customers, and applicants.
Complete and manage the lifecycle of new and existing customer relationships according to consumer bank standards.
Perform routine operational duties, including traditional teller transactions, in accordance with established policies and procedures.
Perform other related duties and projects as assigned.
Understand, report, respond to, manage, and monitor business risks as required by F.N.B. Corporation’s risk management program.
Comply with regulatory laws, guidelines, and company procedures.
Work at various locations within the market as required.