Floating Relationship Banker
About The Position
LCNB National Bank is seeking a Floating Relationship Banker to support branch operations by working as a Relationship Banker at various branch locations within Warren and Montgomery Counties. The position provides high-quality customer service by processing transactions accurately and efficiently, resolving complaints and account discrepancies, and answering customer questions. The banker also promotes and recommends bank products and services to help customers meet their financial goals. The associate is responsible for complying with applicable state and federal laws and regulations, as well as the bank’s policies and procedures. The incumbent must be able to perform the essential functions of the position with or without reasonable accommodation. LCNB National Bank is an Equal Opportunity Employer/Disability/Veterans.
Requirements
- High school diploma or GED equivalent.
- Strong basic computer skills.
- Strong written and verbal communication skills.
- Cash-handling skills.
- Accuracy and attention to detail.
- Customer-focused approach.
- Ability to work as a team player.
- Ability to think, reason, and communicate clearly.
- Ability to observe and identify details at close range.
- Ability to remain in a stationary position 50% of the time.
- Ability to occasionally move or traverse to access files and equipment.
- Ability to occasionally move coin bags weighing up to 50 pounds.
- Ability to occasionally travel within a 30-mile radius.
- Ability to perform the essential functions of the position with or without reasonable accommodation.
Nice To Haves
- Customer service experience.
- Cash-handling experience.
Responsibilities
- Maintain and balance a cash drawer.
- Ensure compliance with internal controls and established policies and procedures.
- Promote and advise customers on the bank’s products and services.
- Keep customers’ personal information confidential.
- Identify referral opportunities and make relevant referrals.
- Communicate with other team members and areas of the bank.
- Assist with daily branch operations.
- Answer customer calls and enter information accurately and efficiently into the database.
- Comprehend, retain, and apply information as needed to perform duties and responsibilities effectively.
- Perform additional duties as assigned.
- Meet compliance requirements imposed on the bank by state and federal laws and regulations, and related bank policies and procedures.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
