Floating Pharmacy Technician - Akron

Giant Eagle•Akron, OH

About The Position

The Floating Pharmacy Technician joins a service-conscious Pharmacy team and builds relationships with patients by exceeding their needs and providing safe, accurate, and efficient care. The role supports optimal patient, Team Member, and Company outcomes and travels daily among stores in a geographically close area to support efficient operations.

Requirements

At least 6 months to 1 year of experience.
Successful completion of the Giant Eagle employer-based Pharmacy Technician Training Program and its examinations.
Successful completion of the Pharmacy Technician High-Level Proficiency Test.
High school diploma or equivalent.
Registration as a Pharmacy Technician, as required by the state.
At least 18 years of age.
Ability to lift up to 25 pounds.
Ability to travel regionally on a daily basis; travel is required more than 50% of the time.

Nice To Haves

National Pharmacy Technician Certification

Responsibilities

Welcome patients promptly and compassionately at pharmacy entry points.
Provide excellent patient care by engaging with patients, processing orders in person and by phone, directing them to products and merchandise, and referring prescription or over-the-counter medication questions to the pharmacist.
Follow company, state, and federal policies, laws, and regulations, including HIPAA and requirements for pseudoephedrine sales.
Handle prescription data accurately and efficiently, including retrieving orders; counting, pouring, measuring, and weighing medications; mixing medications; selecting prescription containers; and creating prescription labels.
Use the Pharmacy computer to support patient care and efficient operations at drop-off, will call, drive-thru, filling, and order receiving, including searching patient profiles, determining fill and pickup dates, identifying Central Fill prescriptions, quoting cash prices, checking medication counts, and entering invoices.
Finalize sales using the cash register and established Point of Sale procedures.
Help maintain inventory by ordering, receiving, stocking, and rotating drugs and supplies according to company procedures.
Answer telephone calls politely and promptly, exchange accurate information, and ensure customer satisfaction.
Resolve customer questions and concerns through effective communication with customers, management, and support staff.
Understand service and business metrics and assist the team with action plans to improve outcomes.
Maintain a neat and clean work environment that meets company and government requirements.
File written prescriptions daily.
Travel to all locations within the geographically assigned area to support efficient store operations.
Assist with Company initiatives and programs.
Assist team members with tasks to help the department run efficiently.