Floating Make Ready Technician

Avenue5 Residential•Dallas, TX

About The Position

Avenue5 Residential is seeking a Floating Make Ready Technician to perform apartment and property duties as directed by the maintenance supervisor and/or property manager. The role helps maintain the grounds, amenities, building exteriors, leasing office, tour path, parking lots, and other areas of assigned apartment communities, supporting the property’s marketing appeal and customer satisfaction. The technician’s primary responsibility is to restore vacated apartments to market-ready condition in a timely manner. The position also supports cleanliness and curb appeal, responds to maintenance and life-safety concerns, and communicates professionally with residents, coworkers, and senior management. Work must be completed safely and in compliance with company standards and applicable laws and regulations.

Requirements

  • High school diploma or equivalent is preferred.
  • Ability to read, write, and understand English.
  • Ability to use a computer.
  • Excellent customer service and interpersonal skills, with the ability to relate to others.
  • Strong organizational and time-management skills.
  • Ability to multitask, prioritize, and meet deadlines.
  • Ability to cope with and defuse situations involving angry or difficult people and handle resident conflict.
  • Ability to maintain confidentiality and use discretion.
  • Professional appearance and compliance with the prescribed uniform policy.
  • Valid driver’s license, clean driving record, and current auto insurance.
  • Ability to shovel snow, apply ice melt, and operate a commercial snow blower.
  • Ability to comply with all safety requirements.

Responsibilities

  • Restore vacated apartments to market-ready condition in a timely manner.
  • Maintain grounds, amenities, building exteriors, the leasing office, tour path, parking lots, and other community areas.
  • Promote customer satisfaction by maintaining cleanliness and curb appeal and interacting courteously and professionally with current and potential residents.
  • Remove trash and debris from office areas and the apartment community perimeter daily.
  • Inspect vacated apartments and complete make-ready checklists.
  • Clean available apartments, model homes, and common areas as directed.
  • Assist with painting duties when requested, including transferring paint from storage to apartment units.
  • Assist with apartment trash-outs, including moving heavy or bulky items to dumpsters.
  • Replace locks and make new keys when requested, in a timely manner.
  • Address property maintenance concerns caused by inclement weather or other conditions, including snow, windstorms, and flooding.
  • Clearly and immediately report maintenance or life-safety issues identified during assigned duties.
  • Assist the management team with other tasks as required and perform other duties as assigned.
  • Learn and comply with company, local, state, and federal rules and regulations, including health and safety requirements.
  • Safely operate maintenance tools, equipment, machinery, and golf carts.
  • Complete assigned tasks without seeking outside contractor assistance.
  • Communicate professionally and clearly with residents, coworkers, and senior management.
  • Contribute to a team approach to serving residents and maintaining a successful community.
  • Complete and successfully pass Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.

Benefits

  • Medical, dental, vision, and mental health coverage options.
  • Basic life insurance.
  • Matching 401(k) contributions.
  • Generous time-off plan, including 10 paid holidays, a community service day, and the employee’s birthday.
  • Mentoring.
  • Professional development.
  • Discounts.
  • Tuition reimbursement.
  • Recognition program.
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