Floating Maintenance Technician

Avenue5 Residential•Salt Lake City, UT

About The Position

The Floating Maintenance Technician addresses a range of apartment and property maintenance duties as assigned by the maintenance supervisor and/or property manager. The role is responsible for maintaining high standards of customer service, property safety, cleanliness, and curb appeal across assigned properties. The technician performs repairs and preventive maintenance involving electrical, plumbing, appliances, flooring, carpentry, HVAC, grounds, and other property systems. The position also maintains work orders, inspects grounds and common areas, responds to property emergencies, communicates maintenance issues to leadership, and participates in emergency on-call and after-hours assignments. The technician promotes safety and risk management, resident satisfaction, and positive working relationships with residents, colleagues, properties, and associated agencies.

Requirements

  • High school diploma or equivalent.
  • At least one year of experience in the property management industry or a directly related field.
  • General maintenance and general carpentry skills.
  • Valid driver’s license, clean driving record, and current auto insurance.
  • Ability to read, write, and understand English.
  • Ability to use general office equipment, including a telephone, fax machine, printer, copier, and key track system.
  • Excellent customer service and interpersonal skills, with the ability to relate to others.
  • Strong organizational and time-management skills.
  • Ability to multitask and perform basic mathematical functions.
  • Ability to cope with and defuse situations involving angry or difficult people.
  • Ability to maintain confidentiality.
  • Maintain a professional appearance and comply with the prescribed uniform policy.
  • Comply with all safety requirements.

Responsibilities

  • Perform repairs involving electrical, plumbing, appliances, flooring, carpentry, HVAC, and grounds maintenance, as dictated by state guidelines.
  • Perform general carpentry duties, including wallboard repair, countertop and cabinet replacement, finish carpentry, window and glass repair, door and lock repair, and ceramic tile repair.
  • Perform preventive maintenance involving siding, painting, lighting, sprinklers, pools, golf carts, elevators, and other property components.
  • Maintain the work order system by verifying that orders are completed promptly, to company standards, and to residents’ satisfaction.
  • Inspect property grounds, buildings, and common-area amenities for safety and cleanliness and identify issues requiring maintenance, repair, or replacement.
  • Assist with property emergencies, including snow removal, other inclement weather emergencies, fires, and floods.
  • Promptly communicate maintenance issues to maintenance leadership.
  • Observe and promote safety and risk management in accordance with local, federal, state, and company rules and regulations.
  • Participate in emergency on-call and after-hours maintenance assignments, meeting established response times and appropriately addressing emergency issues.
  • Promote customer satisfaction by maintaining cleanliness and curb appeal and interacting courteously and professionally with current and potential residents.
  • Foster positive, active, and collaborative relationships with residents, other properties, and associated agencies.
  • Maintain a professional demeanor and appearance and promote the same throughout the team.
  • Adhere to all components of the company risk management program.
  • Complete and successfully pass Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.

Benefits

  • Medical, dental, vision, and mental health coverage options.
  • Basic life insurance.
  • Matching 401(k) contributions.
  • Generous time-off plan, including 10 paid holidays, a community service day, and the employee’s birthday.
  • Mentoring.
  • Professional development.
  • Discounts.
  • Tuition reimbursement.
  • Recognition program.
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