Floating Maintenance Technician I

Prometheus Real Estate Group•Santa Clara, CA

About The Position

The SOS Neighbor Service Technician I provides floating maintenance support across Prometheus’s residential portfolio. The role performs general maintenance, service requests, and apartment turnover work to preserve the Neighborhood and provide a quality living environment for Neighbors. The position works with teams and communities of varying sizes and prioritizes customer service so residents feel at home and well cared for. Technicians complete apartment turnovers and troubleshoot and repair most major and all minor mechanical systems, including basic appliance, plumbing, carpentry, electrical, and painting work.

Requirements

High school diploma or GED.
At least two years of experience and/or training in apartment maintenance.
Ability to speak, communicate, read, write, and understand the primary languages used in the workplace, including English, to support workplace safety and serve internal and external customers.
Basic computer proficiency.
Understanding of building materials and tools.
Ability to perform the essential job functions with or without reasonable accommodation.
Ability to lift up to 50 pounds occasionally.

Responsibilities

Provide friendly, attentive customer service to Neighbors.
Perform general maintenance tasks and complete service requests.
Complete all phases of apartment turnovers in a timely manner.
Troubleshoot and repair most major and all minor mechanical systems.
Perform basic appliance repairs and installation, plumbing, carpentry, electrical, and painting tasks.
Be available for on-call services.

Benefits

Medical, vision, and dental plans that are 100% company-paid for employees and eligible dependents, with affordable buy-up options.
Life insurance.
Accidental death and dismemberment insurance.
Long-term disability insurance.
Behavioral health program accessible 24/7.
Tax-free flexible spending accounts.
401(k) retirement plan with employer matching.
Recognition and rewards program.
10 days of vacation per year, with accrual increasing over time.
40 hours of anniversary vacation granted at tenure milestones.
9 days of sick leave per year.
12 paid holidays, including the employee’s birthday.
Paid volunteer time.
Tenure-based housing discounts.
Educational assistance and tuition reimbursement.
Discretionary semi-annual bonus plan.
Standby pay and on-call premium pay.
Other applicable bonuses and incentives, including referral, training coach, renovation, lease-up, and leasing and occupancy contest bonuses.