Floating Maintenance Technician I
About The Position
The Floating Maintenance Technician I, also described as an SOS Neighbor Service Technician, provides floating maintenance support across Prometheus’s residential portfolio. The role performs general maintenance tasks, service requests, and apartment turnover functions to preserve the Neighborhood and provide a quality living environment for Neighbors. The SOS team supports management, leasing, and maintenance operations across properties ranging in size from approximately 100 to 1,000 units. The position emphasizes customer service and helping Neighbors feel at home and well cared for. Day-to-day work includes completing apartment turnovers and troubleshooting and repairing major mechanical systems and minor mechanical systems, as well as assisting with basic appliance repair and installation, plumbing, carpentry, electrical work, and painting. The employee must be available for on-call services.
Requirements
- High school diploma or General Education Degree (GED).
- At least two years of experience and/or training in apartment maintenance.
- Ability to speak, communicate, read, write, and understand the primary languages used in the workplace, including English, to maintain workplace safety and serve internal and external customers.
- Basic computer proficiency.
- Understanding of building materials and tools.
- Ability to perform the essential functions of the job with or without reasonable accommodation.
- Ability to lift up to 50 pounds occasionally.
Responsibilities
- Provide maintenance support across residential properties as part of the SOS team.
- Perform general maintenance tasks and complete service requests.
- Complete all phases of apartment turnovers in a timely manner.
- Troubleshoot and repair most major and all minor mechanical systems.
- Perform basic appliance repairs and installations, plumbing, carpentry, electrical work, and painting.
- Provide customer service that helps Neighbors feel at home and well cared for.
- Be available for on-call services.
Benefits
- Medical, vision, and dental plans that are 100% company-paid, including eligible dependents, with affordable buy-up options.
- Life insurance, accidental death and dismemberment insurance, and long-term disability insurance.
- Behavioral health program accessible 24/7.
- Tax-free flexible spending accounts.
- 401(k) retirement plan with employer matching.
- Recognition and rewards program (Torch).
- 10 vacation days per year, with accrual increasing over time.
- 40-hour anniversary vacation granted at tenured milestones.
- 9 sick leave days per year.
- 12 paid holidays, including the employee’s birthday.
- Paid volunteer time.
- Tenure-based housing discounts.
- Educational assistance and tuition reimbursement.
- Discretionary semi-annual bonus plan.
- Standby pay and on-call premium pay.
- Other bonuses and incentives where applicable, including referral, training coach, renovation, lease-up, and leasing and occupancy contest bonuses.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
