Floating Maintenance Supervisor

Avenue5 Residential, LLC•Seattle, WA

7d•$36 - $38

About The Position

The Floating Maintenance Supervisor is responsible for day-to-day maintenance operations and the physical upkeep of assigned properties. The role ensures properties meet Avenue5 policies and standards, comply with local, state, and federal regulations, and follow the company risk management program. It also contributes to and adheres to property budgets. The supervisor works with and mentors the maintenance team, coordinates maintenance work and property inspections, supports resident satisfaction, and communicates with property leadership about maintenance issues and property operations. The position participates in an on-call rotation as necessary and may complete other duties or special projects as assigned.

Requirements

High school diploma or equivalent.
At least three years of experience in the property management industry or a directly related field.
General maintenance and carpentry skills.
Valid driver’s license, clean driving record, and current auto insurance.
Ability to read, write, and understand English.
Ability to use general office equipment, including a telephone, fax machine, printer, copier, and key track system.
Excellent customer service and interpersonal skills, with the ability to relate to others.
Strong organizational and time-management skills.
Ability to multitask.
Ability to perform basic mathematical functions.
Ability to cope with and defuse situations involving angry or difficult people.
Ability to maintain confidentiality.
Professional appearance and compliance with the prescribed uniform policy.
Compliance with all safety requirements.
Complete and successfully pass Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.

Responsibilities

Work with the maintenance team to meet daily maintenance task, service request, and unit make-ready standards.
Review and track service request progress and identify chronic maintenance issues.
Respond promptly and professionally to maintenance-related issues in accordance with company policy and practices.
Perform maintenance repairs involving electrical, plumbing, appliances, flooring, carpentry, HVAC, and grounds, as permitted by state guidelines.
Perform general carpentry, including wallboard, countertops and cabinets, finish carpentry, windows and glass, doors and locks, and ceramic tile repairs.
Perform preventative maintenance, including siding, painting, lighting, sprinklers, pools, golf carts, and elevators.
Verify work orders are accurate and completed on time to company standards and resident satisfaction.
Inspect property grounds, buildings, and common-area amenities daily for safety, cleanliness, and maintenance needs.
Oversee and assist with property emergencies, including snow and other inclement weather, fires, and floods.
Promptly communicate maintenance issues to the maintenance supervisor and property manager.
Promote and observe safety and risk-management practices in accordance with applicable regulations and company rules.
Help monitor emergency on-call and after-hours response times, address issues as needed, and participate in the on-call rotation as necessary.
Promote resident satisfaction through cleanliness and curb appeal, and interact courteously and professionally with current and prospective residents.
Foster positive, active, and collaborative relationships with residents, other properties, and associated agencies.
Conduct pre-move-in and post-move-out apartment inspections and ensure quality unit turns are completed on time.
Mentor the maintenance team and promote professional conduct and appearance.
Administer the company risk management program.
Complete special projects assigned by the maintenance supervisor or property manager.
Solicit suppliers and contractors as needed and monitor their compliance with company policy.
Work with the property manager to ensure team and property compliance with company, ownership, state, and federal policies and standards.
Walk the property weekly with property leadership to collaborate on property challenges and operations.
Keep maintenance costs within the allotted property budget and provide input on future budget expenses.
Perform other duties as assigned by property leadership.

Benefits

Medical, dental, vision, and mental health coverage options.
Basic life insurance.
Matching 401(k) contributions.
10 paid holidays, including a community service day and the employee’s birthday.
Generous time-off plan.
Mentoring.
Professional development.
Discounts.
Tuition reimbursement.
Recognition program.