Floating Maintenance Supervisor

Avenue5 Residential, LLC • Wenatchee, WA

7d • $26 - $30

About The Position

The Floating Maintenance Supervisor is responsible for day-to-day maintenance operations and physical upkeep of assigned properties, ensuring compliance with Avenue5 policies and standards and applicable local, state, and federal regulations. The role also supports the company risk management program and contributes to property budgeting, helping ensure maintenance costs remain within the allotted budget.

The supervisor works with and mentors maintenance teams, oversees service requests and unit turns, performs and coordinates repairs and preventative maintenance, inspects property grounds and shared areas, and helps manage emergencies. The position requires professional and courteous interactions with residents, property teams, suppliers, contractors, and associated agencies, while promoting safety, cleanliness, curb appeal, and customer satisfaction.

Requirements

• High school diploma or equivalent.
• At least three years of experience in property management or a directly related field.
• General maintenance and carpentry skills.
• Maintain a valid driver’s license, clean driving record, and current auto insurance.
• Ability to read, write, and understand English.
• Ability to use general office equipment, including a telephone, fax machine, printer, copier, and key track system.
• Excellent customer service and interpersonal skills, with the ability to relate to others.
• Strong organizational and time-management skills.
• Ability to multitask.
• Ability to perform basic mathematical functions.
• Ability to cope with and defuse situations involving angry or difficult people.
• Ability to maintain confidentiality.
• Maintain a professional appearance and comply with the prescribed uniform policy.
• Comply with all safety requirements.
• Complete and successfully pass Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.

Responsibilities

• Work with maintenance teams to ensure daily maintenance tasks, service requests, and unit make-ready standards are completed.
• Review and track service-request progress and identify recurring maintenance issues.
• Respond promptly and professionally to maintenance-related issues according to company policies and practices.
• Perform maintenance repairs involving electrical systems, plumbing, appliances, flooring, carpentry, HVAC, and grounds, as permitted by state guidelines.
• Perform carpentry duties, including wallboard, countertop and cabinet, finish carpentry, window and glass, door and lock, and ceramic tile repairs.
• Perform preventative maintenance, including work related to siding, painting, lighting, sprinklers, pools, golf carts, and elevators.
• Maintain work-order system accuracy and verify that orders are completed on time, to company standards, and to residents’ satisfaction.
• Inspect grounds, buildings, and common-area amenities daily for safety, cleanliness, and maintenance needs.
• Oversee and assist with property emergencies, including snow and other inclement weather, fires, and floods.
• Communicate maintenance issues promptly with the maintenance supervisor and property manager.
• Promote safety and risk management in accordance with applicable laws, regulations, and company rules.
• Help monitor response times for emergency and after-hours maintenance assignments, address issues as needed, and participate in the on-call rotation as necessary.
• Promote resident satisfaction through cleanliness, curb appeal, and courteous, professional interactions with current and prospective residents.
• Foster positive, collaborative relationships with residents, other properties, and associated agencies.
• Conduct pre-move-in and post-move-out inspections and ensure timely completion of quality unit turns.
• Mentor maintenance team members and promote professional conduct and appearance.
• Administer the company risk management program.
• Complete special projects assigned by the maintenance supervisor or property manager.
• Solicit suppliers and contractors when work is required and monitor their compliance with company policy.
• Work with the property manager to ensure the team and property comply with company, ownership, state, and federal policies and standards.
• Walk the property weekly with property leadership to discuss property challenges and operations.
• Keep maintenance costs within the property budget and provide input on expenses for future budgets.
• Perform other duties as assigned by property leadership.

Benefits

• Medical, dental, vision, and mental health coverage options.
• Basic life insurance.
• Matching 401(k) contributions.
• Paid time off, including 10 paid holidays, a community service day, and the employee’s birthday.
• Mentoring.
• Professional development.
• Discounts.
• Tuition reimbursement.
• Recognition program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED