Floating Maintenance Supervisor

Avenue5 Residential • Seattle, WA

6d

About The Position

The Floating Maintenance Supervisor is responsible for day-to-day maintenance operations and the physical upkeep of assigned properties. The role ensures properties comply with Avenue5 policies and standards, applicable local, state, and federal regulations, and the company risk management program. The supervisor contributes to and adheres to property budgets, coordinates daily maintenance work, tracks service requests, and helps ensure make-ready standards are met.

The position performs and oversees repairs and preventive maintenance across building systems and property amenities, inspects grounds and common areas, supports emergency response, and monitors work-order completion. It also involves resident service, apartment inspections and unit turns, mentoring maintenance staff, coordinating contractors and suppliers, and collaborating with property leadership on compliance, operations, and expenses. The supervisor participates in the on-call rotation as necessary and completes special projects and other duties as assigned.

Requirements

• High school diploma or equivalent.
• At least three years of experience in the property management industry or a directly related field.
• General maintenance and carpentry skills.
• Valid driver’s license, clean driving record, and current auto insurance.
• Ability to read, write, and understand English.
• Ability to use general office equipment, including a telephone, fax machine, printer, copier, and key track system.
• Excellent customer service and interpersonal skills, with the ability to relate to others.
• Strong organizational and time-management skills.
• Ability to multitask and perform basic mathematical functions.
• Ability to cope with and defuse situations involving angry or difficult people.
• Ability to maintain confidentiality.
• Must maintain a professional appearance and comply with the prescribed uniform policy.
• Must comply with all safety requirements.
• Must complete and successfully pass Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.

Responsibilities

• Oversee day-to-day maintenance operations and the physical upkeep of assigned properties, ensuring compliance with company standards, applicable regulations, and the risk management program.
• Contribute to and adhere to property budgets; help ensure maintenance costs remain within budget and provide input on future expenses.
• Work with the maintenance team to complete daily tasks, service requests, and unit make-ready work to required standards.
• Review and track service-request progress, identify recurring maintenance issues, and ensure work orders are completed promptly to company standards and resident satisfaction.
• Respond promptly and professionally to maintenance-related issues.
• Perform repairs involving electrical, plumbing, appliances, flooring, carpentry, HVAC, and grounds maintenance, subject to state guidelines.
• Perform general carpentry, including wallboard, countertops and cabinets, finish carpentry, windows and glass, doors and locks, and ceramic tile.
• Perform preventive maintenance involving items such as siding, painting, lighting, sprinklers, pools, golf carts, and elevators.
• Inspect property grounds, buildings, and common-area amenities daily for safety, cleanliness, and maintenance or replacement needs.
• Oversee and assist with property emergencies, including snow and other inclement weather, fires, and floods.
• Communicate maintenance issues promptly to the maintenance supervisor and property manager.
• Observe and promote safety and risk management in accordance with applicable laws, regulations, and company rules.
• Help monitor response times for emergency on-call and after-hours maintenance assignments, address issues as needed, and participate in the on-call rotation as necessary.
• Promote resident satisfaction through cleanliness and curb appeal, courteous interactions, and collaborative relationships with residents, other properties, and associated agencies.
• Conduct pre-move-in and post-move-out apartment inspections and ensure timely, quality unit turns.
• Mentor the maintenance team and promote professional conduct and appearance.
• Administer the company risk management program.
• Complete special projects assigned by the maintenance supervisor or property manager.
• Solicit suppliers and contractors when work is required and monitor their compliance with company policy.
• Work with the property manager to ensure the team and property comply with company, ownership, state, and federal policies and standards.
• Walk the property weekly with property leadership to collaborate on challenges and operations.
• Perform other duties as assigned by property leadership.

Benefits

• Medical, dental, vision, and mental health coverage options.
• Basic life insurance.
• Matching 401(k) contributions.
• Time-off plan that includes 10 paid holidays, including a community service day and the employee’s birthday.
• Mentoring.
• Professional development.
• Discounts.
• Tuition reimbursement.
• Recognition program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED