Floating General Manager

PCRK Group•Naperville, IL

20d

About The Position

PCRK Group–Massage Envy is hiring a people-focused Floating General Manager for its Oswego, Illinois region. The role supports daily operations at two to three locations and serves as a development and training pathway toward a permanent General Manager position. During the development period, the company identifies the best match between the leader’s strengths and an individual location’s needs, with the goal of transitioning the leader to oversee an assigned location. The position focuses on team development, business performance, wellness, and creating a positive experience for clients and staff.

Requirements

At least 3 years of management experience.
Strong communication and motivation skills, with the ability to build cohesive, productive teams.
Ability to interpret business metrics and use them to make informed decisions.
Organized and proactive, with the ability to thrive in a fast-paced setting.
Passion for wellness and commitment to creating a positive environment for clients and staff.

Nice To Haves

Experience in spa, fitness, retail, or hospitality.

Responsibilities

Support daily operations for two to three locations, including scheduling, staffing, inventory, payroll, and compliance.
Lead by example and champion Massage Envy’s core values.
Coach and mentor team members, encourage their growth, and help them succeed.
Drive sales, member growth, service excellence, and other performance metrics to exceed business goals.
Ensure clients receive an exceptional experience and feel seen, heard, and cared for.
Foster a supportive, high-energy culture where team members feel valued and empowered.