Floating General Manager

PCRK Group•Vernon Hills, IL

11d

About The Position

Massage Envy is seeking a people-focused Floating General Manager for its Northeastern Illinois region. This role supports daily operations across 2–3 locations and serves as a development and training pathway to a permanent General Manager position. The organization aims to match each leader’s strengths with an individual location before transitioning them to oversee an assigned location. The role focuses on leading teams, delivering an exceptional client experience, and driving business performance in a wellness setting.

Requirements

At least 3 years of management experience.
Passion for wellness and commitment to creating a positive environment for clients and staff.
Strong communication and motivation skills, with the ability to build cohesive, productive teams.
Ability to interpret business metrics and use them to make informed decisions.
Organization, proactivity, and ability to thrive in a fast-paced setting.

Nice To Haves

Experience in spa, fitness, retail, or hospitality.

Responsibilities

Support daily operations at 2–3 locations, including scheduling, staffing, inventory, payroll, and compliance.
Lead by example and champion Massage Envy’s core values in interactions.
Coach and mentor team members, encouraging their growth and success.
Drive sales, member growth, service excellence, and other performance metrics to exceed business goals.
Ensure clients receive an exceptional experience and feel seen, heard, and cared for.
Foster a supportive, high-energy culture where team members feel valued and empowered.