Floating General Manager D6

FiveStar • Crestwood, KY

21d

About The Position

Floating General Managers oversee store operations when a permanent General Manager is absent or partner with a General Manager to assist with store operations. Responsibilities span accounting, marketing, customer service, human resources, and food service. They manage, assist, and direct store teams in accordance with company policies and procedures.

Requirements

• High school diploma, GED, or equivalent experience.
• At least 1 year of retail management experience or equivalent educational background.
• Valid driver’s license.
• Must be at least 18 years old.
• Professional appearance and positive attitude.
• Team player who is customer-focused, honest, hardworking, and has excellent attendance.
• Basic computer skills.
• Ability to work different shifts, including a.m., p.m., and overnight, as well as weekends and holidays.
• Ability to travel to various FiveStar locations as assigned, typically for day travel.
• Ability to stand, push, pull, reach, bend, squat, climb, walk, and lift up to 55 pounds daily.
• Ability to work in cold indoor environments of 35 degrees or less, perform food service preparation, and work in varying seasonal weather conditions.

Responsibilities

• Be hands-on in daily operations, including customer service, management, and food service.
• Partner with the FiveStar team to provide customer service in accordance with company policies and procedures.
• Ensure store team members receive timely and thorough training.
• Address store-level issues effectively to support long-term resolution.
• Educate the store team on policies and communications, and follow up as needed.
• Manage merchandising and adequate inventory levels, including displays, pricing, promotional signage, and out-of-stocks.
• Practice and promote the FiveStar treatment through a friendly atmosphere, meeting customer needs, and suggestive selling.
• Ensure inventory control methods are in place; equipment is in good condition; staffing is adequate; labor budgets are followed; accounting and paperwork are completed on time; and safety and robbery-prevention guidelines are in place.
• Oversee food operations, including the appearance of food service areas, food quality, tracking, promotions, signage, and compliance with food service guidelines.
• Review P&L statements and implement changes to improve store performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED