Floating General Manager

PCRK Group•Naperville, IL

21d•$50,000 - $60,000

About The Position

The Floating General Manager leads operations across 2–3 Massage Envy locations in the Oswego, Illinois region. This position serves as a development and training pathway toward a permanent General Manager role, with the goal of matching the leader’s strengths to an individual location and transitioning them into responsibility for that assigned location. The role focuses on developing teams, delivering excellent client experiences, and achieving business goals in a wellness-oriented environment.

Requirements

At least 3 years of management experience.
Passion for wellness and commitment to creating a positive environment for clients and staff.
Strong communication and motivational skills, with an ability to build cohesive, productive teams.
Ability to interpret business metrics and use them to make effective decisions.
Organized and proactive, with the ability to thrive in a fast-paced setting.

Nice To Haves

Experience in spa, fitness, retail, or hospitality.

Responsibilities

Support daily operations across 2–3 locations, including scheduling, staffing, inventory, payroll, and compliance.
Lead by example and champion Massage Envy’s core values in interactions.
Coach and mentor team members, supporting their success and continued growth.
Drive sales, membership growth, and service excellence to exceed business goals.
Ensure each guest receives an exceptional experience and feels seen, heard, and cared for.
Foster a supportive, high-energy culture where team members feel valued and empowered.