Floating Assistant Maintenance Supervisor

Avenue5 Residential • Austin, TX

3d

About The Position

The Floating Assistant Maintenance Supervisor is responsible for day-to-day maintenance operations and the physical upkeep of assigned properties, ensuring compliance with Avenue5 policies and standards, applicable local, state, and federal regulations, and the company risk management program. The role performs and coordinates general, preventive, and emergency maintenance; supports property inspections and apartment turns; monitors work orders and after-hours response; and helps mentor the maintenance team. The position also promotes resident satisfaction, safety, cleanliness, and curb appeal while maintaining professional interactions with residents, colleagues, and associated agencies.

Requirements

• High school diploma or equivalent.
• At least two years of experience in the property management industry or a directly related field.
• General maintenance and carpentry skills.
• Valid driver’s license, clean driving record, and current auto insurance.
• Ability to read, write, and understand English.
• Ability to use general office equipment, including a telephone, fax machine, printer, copier, and key track system.
• Excellent customer service and interpersonal skills, with the ability to relate to others.
• Strong organizational and time-management skills.
• Ability to multitask and perform basic mathematical functions.
• Ability to cope with and defuse situations involving angry or difficult people.
• Ability to maintain confidentiality.
• Professional appearance and compliance with the prescribed uniform policy.
• Compliance with all safety requirements.
• Completion and successful passage of Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.

Responsibilities

• Perform maintenance repairs involving electrical systems, plumbing, appliances, flooring, carpentry, HVAC, and grounds, as permitted by state guidelines.
• Perform general carpentry, including wallboard, countertops and cabinets, finish carpentry, windows and glass, doors and locks, and ceramic tile repairs.
• Carry out preventive maintenance involving siding, painting, lighting, sprinklers, pools, golf carts, elevators, and other property systems or equipment.
• Maintain the work order system and verify orders are completed promptly, to company standards, and to residents’ satisfaction.
• Inspect property grounds, buildings, and common-area amenities daily to maintain safety and cleanliness and identify maintenance, repair, or replacement needs.
• Assist with property emergencies, including snow and other inclement weather, fires, and floods.
• Communicate maintenance issues promptly to the maintenance supervisor and property manager.
• Observe and promote safety and risk management in accordance with applicable laws and company rules.
• Help monitor response times for emergency on-call and after-hours maintenance assignments, address issues as needed, and participate in the on-call rotation as necessary.
• Promote customer satisfaction by maintaining cleanliness and curb appeal and interacting courteously and professionally with current and prospective residents.
• Foster positive, active, and collaborative relationships with residents, other properties, and associated agencies.
• Conduct pre-move-in and post-move-out apartment inspections and ensure timely, quality unit turns.
• Mentor the maintenance team and promote a professional demeanor and appearance across the team.
• Adhere to all components of the company risk management program.
• Complete special projects assigned by the maintenance supervisor or property manager.

Benefits

• Medical, dental, vision, and mental health coverage options.
• Basic life insurance.
• Matching 401(k) contributions.
• Generous time-off plan, including 10 paid holidays, a community service day, and the employee’s birthday.
• Mentoring.
• Professional development.
• Discounts.
• Tuition reimbursement.
• Recognition program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED