Floating Assistant Maintenance Supervisor

Avenue5 Residential, LLC•Austin, TX
•$24 - $27

About The Position

The Floating Assistant Maintenance Supervisor is responsible for day-to-day maintenance operations and the physical upkeep of assigned properties. The role ensures properties comply with Avenue5 policies and standards, local, state, and federal regulations, and the company risk management program. The position performs and oversees a broad range of repairs and preventive maintenance, helps maintain property safety and cleanliness, supports resident satisfaction, and mentors the maintenance team. The role may participate in an on-call rotation and complete special projects as assigned.

Requirements

  • High school diploma or equivalent.
  • At least two years of experience in the property management industry or a directly related field.
  • General maintenance and carpentry skills.
  • Valid driver’s license, clean driving record, and current auto insurance.
  • Ability to read, write, and understand English.
  • Ability to use general office equipment, including a telephone, fax machine, printer, copier, and key track system.
  • Excellent customer service and interpersonal skills, including the ability to relate to others.
  • Strong organizational and time-management skills.
  • Ability to multitask and perform basic mathematical functions.
  • Ability to cope with and defuse situations involving angry or difficult people.
  • Ability to maintain confidentiality.
  • Professional appearance and compliance with the prescribed uniform policy.
  • Compliance with all safety requirements.
  • Complete and successfully pass Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.

Responsibilities

  • Perform maintenance repairs involving electrical systems, plumbing, appliances, flooring, carpentry, HVAC, and grounds, as permitted by state guidelines.
  • Perform general carpentry duties, including wallboard, countertops and cabinets, finish carpentry, windows and glass, doors and locks, and ceramic tile repairs.
  • Perform preventive maintenance involving siding, painting, lighting, sprinklers, pools, golf carts, elevators, and other property components.
  • Maintain the work-order system and verify orders are completed promptly, to company standards, and to residents’ satisfaction.
  • Inspect property grounds, buildings, and common-area amenities daily for safety, cleanliness, and maintenance or replacement needs.
  • Assist with property emergencies, including snow and other inclement weather, fires, and floods.
  • Promptly communicate maintenance issues to the maintenance supervisor and property manager.
  • Observe and promote safety and risk management in accordance with applicable rules and regulations and the company risk management program.
  • Help monitor response times for emergency on-call and after-hours assignments, address issues as needed, and participate in the on-call rotation as necessary.
  • Promote resident satisfaction through cleanliness and curb appeal, and interact courteously and professionally with current and prospective residents.
  • Foster positive, active, and collaborative relationships with residents, other properties, and associated agencies.
  • Conduct pre-move-in and post-move-out apartment inspections and ensure timely, quality unit turns.
  • Mentor the maintenance team and promote a professional demeanor and appearance.
  • Complete special projects assigned by the maintenance supervisor and/or property manager.

Benefits

  • Medical, dental, vision, and mental health coverage options.
  • Basic life insurance.
  • Matching 401(k) contributions.
  • Time-off plan including 10 paid holidays, including a community service day and the employee’s birthday.
  • Mentoring.
  • Professional development.
  • Discounts.
  • Tuition reimbursement.
  • Recognition program.
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