Float Program Coordinator III - ARCHES - Salem, OR

Mid-Willamette Valley Community Action Agency•Salem, OR

4d•$25 - $26•Onsite

About The Position

The Float Program Coordinator III is a grant-funded, full-time position serving the sheltering departments of CRP and HYS, programs of Mid-Willamette Community Action Agency. The position travels between multiple shelter sites as needed and is renewable annually depending on continued project funding. MWVCAA operates transitional housing shelters for individuals and families experiencing homelessness. The coordinator helps create a unified system for providing clients with basic needs and housing services, coordinating daily operations and services with shelter staff, case managers, and community partners. The role also supports program planning and expansion, enrichment opportunities, and client-centered, trauma-informed care. The position offers hands-on experience and professional development opportunities.

Requirements

Associate degree in social services, public health, or a related field.
Two years of case management or social service experience.
Equivalent combinations of education and experience will be considered.
Valid driver license, an insured vehicle available for work use, and a satisfactory driving record for the previous three years.
Obtain Basic Life Support/First Aid Certification within the first 30 days of hire.
Obtain a Food Handler's Card within 30 days of hire.
Pass MWVCAA background screening and the Oregon Department of Human Services criminal background check.
Pass pre-employment and random drug screenings.
Effective oral and written interpersonal communication skills.
Proficiency with computers, Microsoft Office products, database software, and web tools.
Tact, diplomacy, and empathy when communicating with clients, staff, and program partners.
Strong planning, organization, and time-management skills.
Ability to travel between sites and drive in all weather conditions.
Manual dexterity to handle computers, devices, and office equipment.
Ability to frequently lift up to 25 pounds and occasionally lift up to 50 pounds.
Ability to maintain composure, regulate emotions, handle pressure, and use trauma-informed de-escalation techniques.
Ability to exercise judgment and make quick decisions in response to guest or client incidents.
Close vision and ability to adjust focus.

Nice To Haves

An advanced degree and three or more years of homeless service delivery experience are considered ideal.

Responsibilities

Facilitate daily program operations, including housekeeping, laundry, kitchen, and supportive services.
Track program finances and inventory; purchase and order supplies and reconcile purchases.
Submit maintenance requests and assist with basic maintenance repairs as needed.
Train and assist staff, volunteers, and interns, and support adherence to program policies and procedures.
Communicate program needs, maintenance issues, and client issues to the Program Manager.
Assist with planning to expand service offerings and coordinate enrichment opportunities.
Serve as a member of the shelter location’s safety committee and ensure compliance with agency, state, and federal safety standards.
Maintain facility licensing requirements and daily cleanliness.
Maintain complete client records, daily activity logs, mileage logs, and other required reports.
Apply crisis intervention and de-escalation techniques as needed.
Identify program candidates through the coordinated entry system and direct referrals from state and federal partners.
Assist referred clients with completing program applications.
Enter complete client data and service transactions in the Homeless Management Information System (HMIS).
Build and maintain productive working relationships with housing programs, police and other local officials, and providers of services and resources for people experiencing homelessness.
Fill in for Site Assistants and Case Managers as needed by the Program Manager.
Attend and participate in required annual trainings.
Perform other duties as assigned.