Float Program Coordinator III - ARCHES - Salem, OR

Mid-Willamette Valley Community Action Agency•Salem, OR

3d•Onsite

About The Position

The Float Program Coordinator III is a grant-funded, full-time position serving the CRP and HYS sheltering departments of Mid-Willamette Community Action Agency (MWVCAA). The coordinator travels between shelter locations as needed and supports transitional housing shelters serving individuals and families experiencing homelessness. The position is renewable annually depending on continued project funding. The role coordinates day-to-day shelter services and operations, including supplies, housekeeping, food services, program records and reporting, staff and volunteer support, facility needs, safety compliance, and client-centered, trauma-informed services. The coordinator collaborates with case managers, program management, housing programs, and community partners to support continuity of services and help clients access shelter and housing resources. The position has no supervisory duties.

Requirements

Associate degree in social services, public health, or a related field.
Two years of case management or social service experience.
Equivalent combinations of education and experience will be considered.
Driver qualifications: valid driver license, an insured vehicle available for work use, and a satisfactory driving record for the previous three years.
Obtain Basic Life Support/First Aid Certification within 30 days of hire.
Obtain a Food Handler’s Card within 30 days of hire.
Pass MWVCAA background screening and the Oregon Department of Human Services criminal background check.
Pass pre-employment and random drug screenings.
Effective oral and written interpersonal communication skills.
Proficiency with computers, Microsoft Office products, database software, and web tools.
Tact, diplomacy, and empathy when communicating with clients, staff, and program partners.
Strong planning, organization, and time-management skills.
Ability to travel between program locations, including driving in all weather conditions.
Ability to frequently lift up to 25 pounds and occasionally lift up to 50 pounds.
Ability to maintain composure, regulate emotions, handle frequent demands and pressure, and use trauma-informed de-escalation techniques.
Ability to exercise judgment and make quick decisions in response to guest or client incidents.
Close vision and ability to adjust focus.

Nice To Haves

Advanced degree.
Three or more years of homeless service delivery experience.

Responsibilities

Facilitate daily program operations, including housekeeping, laundry, kitchen, and supportive services.
Track program finances, inventory, purchasing, supply orders, and purchase reconciliation.
Submit maintenance requests and, when required, assist with basic maintenance repairs.
Train and assist staff, volunteers, and interns.
Support adherence to program policies and procedures.
Communicate program needs, maintenance issues, and client issues to the Program Manager.
Assist with planning service expansion and coordinate enrichment opportunities.
Serve as a member of the shelter location’s safety committee and help ensure compliance with agency, state, and federal safety standards.
Maintain facility licensing requirements and daily cleanliness.
Maintain client records, daily activity logs, mileage logs, and other required reports.
Apply crisis intervention and de-escalation techniques as needed.
Identify program candidates through coordinated entry and referrals from state and federal partners.
Help referred clients complete program applications.
Enter client data and service transactions in the Homeless Management Information System (HMIS).
Maintain productive relationships with housing programs, police and other local officials, and service and resource providers.
Fill in for Site Assistants and Case Managers as directed by the Program Manager.
Attend and participate in required annual trainings.
Perform other duties as assigned.