Float Patient Service Specialist - Central Region

Select Medical•Woodbridge, NJ

About The Position

Kessler Rehabilitation Center is hiring a full-time Float Patient Service Specialist for its Central Region. The role supports front-desk operations across a high-volume outpatient rehabilitation setting and helps create a positive, seamless patient experience. The position is 40 hours per week and includes day and evening shifts. Reliable transportation is required. Pay is $20–$24 per hour, depending on experience. Kessler Rehabilitation Center is the outpatient network of Kessler Institute for Rehabilitation. It operates more than 90 centers across 13 New Jersey counties and provides outpatient physical and occupational therapy. The organization serves patients with orthopedic, sports-related, work-related, musculoskeletal, neuromuscular, and other rehabilitation needs. Kessler also offers educational events, screenings, seminars, and community programming. Select Medical states that it is committed to a diverse workforce and is an equal opportunity employer. Qualified applicants and employees are considered without regard to protected characteristics under applicable law.

Requirements

  • High school diploma or GED.
  • Customer service experience.
  • Reliable transportation.
  • Ability to multitask in a high-volume setting.

Nice To Haves

  • Knowledge of insurance verification.
  • Experience in healthcare, medical, or dental office administration.

Responsibilities

  • Greet patients and provide exceptional customer service to create a positive patient experience.
  • Answer phones.
  • Multitask in a high-volume setting.
  • Verify insurance and obtain pre-authorizations.
  • Schedule patient appointments and check patients in upon arrival.
  • Collect co-pays.
  • Balance cash daily and make weekly banking deposits.
  • Complete patient intake and data entry to support proper billing.
  • Complete daily billing reports and work with the central billing office (CBO).
  • Communicate and work as a team with clinic staff and supporting departments to create an enjoyable, seamless experience.

Benefits

  • Generous paid time off.
  • Medical and prescription drug plans.
  • Vision insurance.
  • Dental insurance.
  • Company matching 401(k) retirement plan.
  • Life insurance and disability protection.
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