Float Medical Assistant I - Santa Monica, CA

Planned Parenthood Los Angeles • Santa Monica, CA

3d • Onsite

About The Position

Planned Parenthood Los Angeles is hiring an experienced, caring Float Medical Assistant I to work full-time at its Santa Monica Health Center and float to the West Hollywood, Koreatown, and Hollywood Health Centers. The role performs front- and back-office Medical Assistant functions and supports patients receiving reproductive health care through testing, screening, education, and nonjudgmental, empathetic communication about their options. The position also supports clinical and surgical services, patient flow, and administrative processes across health center locations.

Requirements

• High school diploma or GED.
• Medical Assistant diploma or certificate.
• American Heart Association Basic Life Support (BLS) certification, or willingness to obtain it within 30 days of hire.
• At least one to two years of experience in a clinical setting.
• Availability to work flexible hours, including Saturdays.
• Complete venipuncture and injection training within one year of employment.
• Keep current on relevant anatomy and physiology, contraception methods, sexually transmitted infections, pregnancy, adoption, early prenatal care, education techniques, community resources, agency protocols, referral procedures, and Planned Parenthood programs, initiatives, and communications.

Nice To Haves

• Reproductive health care experience.
• Knowledge of surgical services.

Responsibilities

• Obtain medical histories, interview and educate clients, and ensure informed consent.
• Assist patients with Patient Portal enrollment.
• Obtain and document vital signs, including blood pressure, height, and weight.
• Accompany clients during procedures as needed and assist nurses and clinicians.
• Perform pregnancy testing and options counseling.
• Provide abortion education according to agency protocols, schedule appointments, and complete prescreening forms.
• Complete daily quality-control logs; clean and stock examination and interview rooms.
• Follow infection-control, safety, emergency, and sharps-handling guidelines.
• Clean and monitor the autoclave and use the Attest system.
• Perform dipstick urinalysis, phlebotomy, and injections as trained.
• Screen surgical patients for potential problems, including checking NPO status, allergies, medication history, analgesia needs, funding source, and contraception education needs.
• Clean and prepare examination rooms and assist patients in preparing for examinations.
• Prepare laboratory slips and assist with patient transportation and support.
• Turn on and prepare equipment, including EKG and pulse oximeter; place EKG leads and operate the electric table.
• Assist with the ultrasound machine as directed by a physician.
• Greet and assist patients and visitors in person and by telephone.
• Schedule, reschedule, cancel, and confirm appointments to support timely care and patient volume.
• Register patients and compile complete, accurate information.
• Accept and process cash payments according to established guidelines.
• Verify insurance coverage and determine patient eligibility.
• Prepare, assemble, copy, transfer, and scan patient charts as needed.
• Reconcile billing at the end of patient visits and complete CVRs and family-planning billing.
• Maintain effective patient flow and refer patients to appropriate agencies.
• Use computer programs to verify eligibility, schedule and register patients, enter charges, obtain benefit information, and generate authorization letters.
• Support PPLA abortion services, which the posting identifies as an essential job duty and fundamental responsibility of all employees and contractors.

Benefits

• Medical, dental, and vision coverage options for employees and eligible dependents.
• Free basic life and AD&D insurance, with additional voluntary coverage options.
• Short-term disability, critical illness, and accident policies.
• 403(b) retirement plan with up to 3% employer match.
• Medical and dependent flexible spending account plans.
• Public transportation and commuter pre-tax reimbursements.
• Vacation, sick, and holiday benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED