Float Medical Assistant I - Santa Monica

Planned Parenthood Los Angeles • Santa Monica, CA

1d • Onsite

About The Position

Planned Parenthood Los Angeles is seeking an experienced, caring Float Medical Assistant I to work full-time at the Koreatown Health Center and float to the West Hollywood, Santa Monica, and Hollywood Health Centers. The role performs Medical Assistant front- and back-office functions and supports patients through testing, screening, and education for reproductive health care. It provides non-judgmental, empathetic education and communication about patient options.

The position includes general clinical and administrative duties, as well as surgical support. Duties include obtaining histories and vital signs, assisting nurses and clinicians, supporting patients during procedures, providing pregnancy testing and options counseling, preparing rooms and equipment, and completing front-office tasks such as registration, scheduling, payment processing, insurance verification, and billing.

All PPLA employees are defined as Healthcare Workers under current Public Health Orders. Employees must receive the seasonal influenza immunization and updated COVID-19 immunization (2024-2025), or wear a respiratory mask when in contact with patients or working in patient-care areas.

Requirements

• High school diploma or GED.
• Medical Assistant diploma or certificate.
• American Heart Association Basic Life Support (BLS) certification, or willingness to obtain it within 30 days of hire.
• At least one to two years of experience in a clinical setting.
• Availability to work flexible hours, including Saturdays.
• Complete venipuncture and injection training within one year of employment.
• Keep current on relevant anatomy and physiology, contraception methods, STIs, pregnancy, adoption, early prenatal care, education techniques, community resources, agency protocols, referral procedures, and Planned Parenthood programs, initiatives, and communications.
• Receive the seasonal influenza and updated COVID-19 (2024-2025) immunizations, or wear a respiratory mask when in contact with patients or working in patient-care areas.

Nice To Haves

• Reproductive health care experience.
• Knowledge of surgical services.

Responsibilities

• Perform Medical Assistant front- and back-office functions.
• Provide testing, screening, education, and non-judgmental communication about reproductive health care options.
• Obtain medical histories, interview and educate clients, and ensure informed consent.
• Assist patients with Patient Portal enrollment.
• Obtain vital signs, including blood pressure, height, and weight.
• Accompany clients during procedures as necessary and assist nurses and clinicians.
• Perform pregnancy testing and options counseling.
• Provide abortion education according to agency protocols, schedule appointments, and complete pre-screening forms.
• Complete daily quality-control logs; clean and stock examination and interview rooms.
• Follow infection-control, safety, emergency, and sharps-handling guidelines; clean the autoclave and monitor the Attest system.
• Perform dipstick urinalysis, phlebotomy, and injections as trained.
• For surgical services, obtain vitals and screen for potential problems; ascertain NPO status; record allergies and medication history; educate patients about analgesia and contraception options; and note funding sources.
• Prepare examination rooms and patients, prepare lab slips, help transport and support patients, and operate equipment including EKGs, pulse oximeters, and electric tables.
• Place EKG leads and assist with the ultrasound machine as directed by a physician.
• Greet and assist patients and visitors in person and by telephone.
• Schedule, reschedule, cancel, and confirm appointments to support patient volume.
• Register patients and compile complete and accurate information.
• Accept and process cash payments according to established guidelines.
• Verify insurance coverage and determine patient eligibility.
• Prepare, assemble, copy, transfer, and scan charts as needed.
• Reconcile billing at the end of patient visits and complete CVRs and family-planning billing.
• Maintain effective patient flow and use computer programs to verify eligibility, schedule and register patients, enter charges, obtain benefit information, and generate authorization letters.
• Refer patients to appropriate agencies or services.

Benefits

• Medical, dental, and vision coverage options for employees and eligible dependents.
• Free basic life and AD&D insurance, with additional voluntary coverage options.
• Short-term disability, critical illness, and accident insurance policies.
• 403(b) retirement plan with up to 3% employer match.
• Medical and dependent flexible spending account plans.
• Public transportation and commuter pre-tax reimbursements.
• Vacation, sick, and holiday benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED