Float Medical Assistant I - Santa Monica, CA

Planned Parenthood Los Angeles • Santa Monica, CA

1d • Onsite

About The Position

Planned Parenthood Los Angeles is hiring an experienced, caring Float Medical Assistant I to work full-time at its Santa Monica Health Center and float to the West Hollywood, Koreatown, and Hollywood Health Centers. The role performs Medical Assistant front- and back-office functions and assists patients with testing, screening, and education related to reproductive health care. The Medical Assistant provides nonjudgmental, empathetic education and communication about patients’ options.

The position supports patients throughout their care, including abortion care, and provides clinical, administrative, and other support services. Duties include obtaining medical histories and vital signs, educating patients, assisting nurses and clinicians, supporting surgical services, and managing front-office functions such as scheduling, registration, billing, and patient flow. The role also includes maintaining current knowledge of relevant health topics, agency protocols, referral procedures, and Planned Parenthood programs.

Requirements

• High school diploma or GED.
• Medical Assistant diploma or certificate.
• American Heart Association Basic Life Support (BLS) certification, or willingness to obtain it within 30 days of hire.
• At least one to two years of experience in a clinical setting.
• Availability to work flexible hours, including Saturdays.
• Complete venipuncture and injection training within one year of employment.

Nice To Haves

• Reproductive health care experience.
• Knowledge of surgical services.

Responsibilities

• Perform Medical Assistant front- and back-office functions.
• Obtain medical histories, interview and educate clients, and ensure informed consent.
• Assist patients with Patient Portal enrollment.
• Obtain vital signs, including blood pressure, height, and weight.
• Accompany clients during procedures as necessary and assist nurses and clinicians.
• Provide pregnancy testing and options counseling.
• Provide abortion education according to agency protocols, make appointments, and complete pre-screening forms.
• Complete daily quality-control logs.
• Clean and stock examination and interview rooms; comply with infection-control, safety, and emergency guidelines.
• Handle sharps and clean the autoclave and monitor the Attest system.
• Perform dipstick urinalysis, phlebotomy, and injections.
• For surgical services, obtain vitals and screen for potential problems, including NPO status, allergies, medication history, funding source, analgesia options, and contraception choices.
• Clean and prepare examination rooms, assist patients with preparation, and prepare laboratory slips.
• Assist with patient transportation and provide patient support.
• Turn on equipment such as the EKG and pulse oximeter, place EKG leads, and operate the electric table.
• Assist with the ultrasound machine as directed by a physician.
• Greet and assist patients and visitors in person and by telephone.
• Schedule, reschedule, cancel, and confirm appointments in a timely manner.
• Register patients and compile complete and accurate information.
• Accept and process cash payments according to established guidelines.
• Verify insurance coverage and determine patient eligibility.
• Prepare, assemble, copy, transfer, and scan charts as needed.
• Reconcile billing at the end of patient visits and complete CVRs and family-planning billing.
• Maintain effective patient flow to support prompt treatment.
• Use computer programs to verify eligibility, schedule and register patients, enter charges, obtain benefit information, and generate authorization letters.
• Refer patients to appropriate agencies or offices.
• Keep current on relevant anatomy and physiology, contraception, STIs, pregnancy, adoption, early prenatal care, education techniques, community resources, agency protocols, referral procedures, and Planned Parenthood programs, initiatives, and communications.
• Support abortion-care services through the administrative, support, and other non-clinical services provided at PPLA locations.

Benefits

• Medical, dental, and vision coverage options for employees and eligible dependents.
• Free basic life and AD&D insurance, with additional voluntary coverage options.
• Short-term disability, critical illness, and accident insurance policies.
• 403(b) retirement plan with up to a 3% employer match.
• Medical and dependent flexible spending account plans.
• Public transportation and commuter pre-tax reimbursements.
• Vacation, sick, and holiday benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED