Fleet Support Administrator (Pittsburgh Airport)

SIXT • Pittsburgh, PA

1d

About The Position

The Fleet Support Administrator at SIXT welcomes customers, supports them throughout the rental process, and helps ensure vehicles are ready for rental. The role maintains a professional and organized front-of-house experience while completing customer transactions and coordinating fleet inventory, repairs, and maintenance.

The position includes customer-facing rental and return activities as well as administrative fleet duties. The administrator verifies customer documents, explains charges, inspects returned vehicles, tracks vehicle availability, coordinates repairs and maintenance, and prepares vehicles for rental or disposal.

Requirements

• At least 1 year of customer service experience.
• High school diploma or GED.
• At least 18 years old.
• Valid driver's license and clean driving record.
• Authorized to work in the United States.
• Basic computer navigation skills and familiarity with Microsoft Office applications such as Excel.
• Strong organization and analytical abilities for managing fleet inventory, repair schedules, work orders, and documentation.
• Excellent communication skills and ability to work as a team player in a fast-paced environment.
• Ability to work up to 40 hours per week, including day or evening shifts and weekends.

Nice To Haves

• Background in sales, service, or hospitality.

Responsibilities

• Welcome customers, direct them to appropriate stations, and maintain efficient customer flow and an organized front-of-house area.
• Verify customer documents and driver's license validity, assist customers with vehicle selection, and handle vehicle exchanges as needed.
• Offer additional products and services, answer customer questions and concerns, finalize rental agreements, confirm documents, explain charges, and provide accurate receipts.
• Complete return transactions by inspecting vehicles for damage, fuel levels, and mileage; advise customers on final charges and direct issues to appropriate channels.
• Perform daily fleet inventory checks and manage vehicle availability.
• Coordinate vehicle repairs with dealerships and body shops, schedule maintenance, obtain estimates, and generate purchase orders.
• Prepare new vehicles for rental by adding documentation, decals, and tags and entering vehicles into the inventory system.
• Oversee vehicle disposal preparation and ensure personal belongings are removed from returned vehicles.

Benefits

• Healthcare coverage, including medical, dental, and vision insurance.
• Life insurance, critical illness coverage, hospital indemnity coverage, and pet insurance.
• 401(k) plan.
• Paid time off and sick leave.
• Time and a half for working on public holidays.
• Performance-based bonus plan.
• Employee Assistance Program.
• Employee-only rental rates, family rental options, and employee discounts.
• Uniform with weekly dry cleaning.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED