Fleet Support Administrator (JFK Airport)

SIXT • New York, NY

1d • Onsite

About The Position

As a Fleet Support Administrator at SIXT, you welcome customers, guide them through their rental journey, and help ensure vehicles are ready for the road. You support a seamless, professional customer experience while maintaining an organized front-of-house environment that reflects SIXT’s premium brand standards.

The role combines customer service and rental transaction support with fleet inventory administration. Duties include assisting customers with rental and return transactions, maintaining vehicle availability and records, coordinating repairs and maintenance, preparing vehicles for rental, and supporting vehicle disposal preparation. The position offers flexible hours and a starting salary of $27.50 per hour.

Requirements

• At least 1 year of customer service experience; sales, service, or hospitality experience is preferred.
• High school diploma or GED.
• At least 18 years old.
• Valid driver’s license and clean driving record.
• Authorized to work in the United States.
• Basic computer navigation skills and familiarity with Microsoft Office applications such as Excel.
• Strong organization and analytical abilities, including the ability to manage fleet inventory, repair schedules, work orders, and documentation.
• Excellent communication skills and ability to work as a team player in a fast-paced environment and coordinate across departments.
• Ability to work up to 40 hours per week, including day or evening shifts and weekend shifts.

Nice To Haves

• Background in sales, service, or hospitality.
• A genuine passion for creating memorable guest experiences.

Responsibilities

• Welcome customers professionally and direct them to the appropriate stations while maintaining an efficient flow and a clean, organized front-of-house area.
• Verify customer documents and driver’s license validity, assist customers in selecting vehicles, and handle vehicle exchanges to meet business needs.
• Offer additional products and services, answer customer questions and concerns, and finalize rental agreements by confirming documents, explaining charges, and providing accurate receipts.
• Complete vehicle return transactions by inspecting vehicles for damage, fuel levels, and mileage; advise customers of final charges and direct issues to appropriate channels.
• Perform daily inventory checks and manage vehicle availability.
• Coordinate with dealerships and body shops for repairs, schedule maintenance, obtain estimates, and generate purchase orders.
• Prepare new vehicles for rental by adding documentation, decals, and tags, and entering vehicles into the inventory system.
• Oversee vehicle disposal preparation and ensure personal belongings are removed from returned vehicles.

Benefits

• Healthcare coverage, including medical, dental, and vision insurance.
• Life insurance, critical illness coverage, hospital indemnity, and pet insurance.
• 401(k) plan.
• Paid time off and sick leave.
• Time and a half for working on public holidays.
• Performance-based bonus plan.
• Employee Assistance Program.
• Employee-only rental rates, family rental options, and exclusive employee discounts.
• Uniform with weekly dry cleaning.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED