Fleet Support Administrator (Palm Beach DJT Airport)

SIXT • West Palm Beach, FL

2d • Onsite

About The Position

The Fleet Support Administrator at SIXT welcomes customers and supports a seamless, professional rental experience while helping keep branch operations and vehicle inventory running efficiently. The role assists customers throughout rental and return transactions, maintains a clean and organized front-of-house area, and upholds SIXT's premium brand standards.

The position also supports fleet readiness and administration by checking vehicle inventory and availability, coordinating repairs and maintenance, preparing vehicles for rental or disposal, and managing related records and purchase orders. The schedule can include day or evening shifts and weekends, with up to 40 hours per week.

Requirements

• At least 1 year of customer service experience.
• High school diploma or GED.
• At least 18 years old.
• Valid driver's license with a clean driving record.
• Authorized to work in the United States.
• Basic computer navigation skills and familiarity with Microsoft Office applications such as Excel.
• Strong organization and analytical abilities for managing inventory, repair schedules, work orders, and documentation.
• Excellent communication skills and ability to work as a team player in a fast-paced environment.
• Ability to work up to 40 hours per week, including day or evening shifts and weekends.

Nice To Haves

• Background in sales, service, or hospitality.

Responsibilities

• Welcome customers, direct them to the appropriate stations, and maintain efficient customer flow.
• Maintain a clean, organized front-of-house presence in line with SIXT brand standards.
• Verify customer documents and driver's license validity, assist customers with vehicle selection, and handle vehicle exchanges.
• Offer additional products and services, answer questions and concerns, and finalize rental agreements by confirming documents, explaining charges, and providing accurate receipts.
• Process vehicle returns by inspecting vehicles for damage, fuel levels, and mileage; advise customers on final charges and direct issues to appropriate channels.
• Perform daily inventory checks and manage vehicle availability.
• Coordinate with dealerships and body shops for repairs, schedule maintenance, obtain estimates, and generate purchase orders.
• Prepare new vehicles for rental by adding documentation, decals, and tags, and entering vehicles into the inventory system.
• Oversee vehicle disposal preparation and ensure personal belongings are removed from returned vehicles.

Benefits

• Healthcare coverage, including medical, dental, and vision insurance.
• Life insurance, critical illness coverage, hospital indemnity, and pet insurance.
• 401(k) plan.
• Paid time off and sick leave.
• Time and a half for working on public holidays.
• Performance-based bonus plan.
• Employee Assistance Program.
• Employee-only rental rates, family rental options, and exclusive employee discounts.
• Uniform with weekly dry cleaning.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED