Fleet Support Administrator (Ronald Reagan Washington National Airport)

SIXT•Arlington, VA

About The Position

As a Fleet Support Administrator at SIXT, you welcome customers, guide them through the rental process, and help ensure vehicles are ready for the road. You support a seamless and professional customer experience while maintaining an organized front-of-house area and coordinating fleet inventory, repairs, and maintenance. The role offers flexible scheduling and a starting salary of $25.75 per hour.

Requirements

At least 1 year of customer service experience; sales, service, or hospitality experience is ideal.
High school diploma or GED.
At least 18 years old.
Valid driver’s license and clean driving record.
Authorized to work in the United States.
Basic computer navigation skills and familiarity with Microsoft Office applications such as Excel.
Strong organization and analytical abilities, including the ability to manage fleet inventory, repair schedules, work orders, and documentation.
Excellent communication skills and ability to work as a team player in a fast-paced environment and coordinate across departments.
Ability to work up to 40 hours per week, including day or evening shifts and weekends.

Nice To Haves

Background in sales, service, or hospitality.
A genuine passion for creating memorable guest experiences.

Responsibilities

Welcome customers, direct them to the appropriate stations, and maintain efficient customer flow and an organized front-of-house presence.
Verify customer documents and driver’s license validity, help customers select vehicles, and process vehicle exchanges to meet business needs.
Offer additional products and services, respond to questions and concerns, finalize rental agreements, explain charges, and provide accurate receipts.
Inspect returned rental vehicles for damage, fuel levels, and mileage; advise customers of final charges and direct issues to appropriate channels.
Conduct daily inventory checks and manage vehicle availability.
Coordinate vehicle repairs with dealerships and body shops, schedule maintenance, obtain estimates, and generate purchase orders.
Prepare new vehicles for rental by adding documentation, decals, and tags, and enter vehicles into the inventory system.
Oversee vehicle disposal preparation and ensure personal belongings are removed from returned vehicles.

Benefits

Healthcare coverage, including medical, dental, and vision insurance.
Life insurance.
Critical illness and hospital indemnity coverage.
Pet insurance.
401(k) plan.
Paid time off and sick leave.
Time and a half for working on public holidays.
Performance-based bonus plan.
Employee Assistance Program.
Employee-only rental rates, family rental options, and exclusive employee discounts.
Uniform provided with weekly dry cleaning.