Fleet Support Administrator (Dulles Airport)

SIXT • Dulles, VA

1d • Onsite

About The Position

The Fleet Support Administrator at SIXT welcomes customers, guides them through the rental process, and helps ensure vehicles are ready for rental. The role supports a smooth, professional customer experience and efficient branch operations, including rental transactions, vehicle returns, fleet inventory, repairs, and maintenance. The starting salary is $25.75 per hour, and the position offers flexible hours and opportunities for growth.

Requirements

• At least 1 year of customer service experience.
• High school diploma or GED.
• At least 18 years old.
• Valid driver’s license and clean driving record.
• Authorized to work in the United States.
• Basic computer navigation skills and familiarity with Microsoft Office applications such as Excel.
• Excellent communication skills and ability to work as a team player in a fast-paced environment.
• Ability to work up to 40 hours per week, including day or evening shifts and weekend shifts.

Nice To Haves

• Background in sales, service, or hospitality.
• Strong organizational and analytical abilities, including managing fleet inventory, repair schedules, work orders, and documentation and providing data-driven insights.

Responsibilities

• Welcome customers professionally, direct them to the appropriate stations, maintain efficient customer flow, and keep the front-of-house area clean and organized.
• Verify customer documents and driver’s license validity, assist with vehicle selection, and handle vehicle exchanges.
• Offer additional products and services, address customer questions and concerns, finalize rental agreements, explain charges, and provide accurate receipts.
• Complete vehicle return transactions by inspecting vehicles for damage, fuel level, and mileage; advise customers about final charges and route issues appropriately.
• Conduct daily inventory checks, manage vehicle availability, coordinate repairs with dealerships and body shops, schedule maintenance, obtain estimates, and generate purchase orders.
• Prepare new vehicles for rental by adding documentation, decals, and tags, entering vehicles into the inventory system, preparing vehicles for disposal, and removing personal belongings from returned vehicles.

Benefits

• Healthcare coverage, including medical, dental, and vision insurance.
• Life insurance, critical illness coverage, hospital indemnity, and pet insurance.
• 401(k) plan.
• Paid time off and sick leave.
• Time and a half for working on public holidays.
• Performance-based bonus plan.
• Employee Assistance Program.
• Employee-only rental rates, family rental options, and employee discounts.
• Uniform with weekly dry cleaning.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED