Fleet Operations Coordinator - Auto Auction
About The Position
The Fleet Operations Coordinator (also referred to in the description as Fleet Lease Inside Coordinator) supports lease, bank, and damaged and disabled vehicle sales by coordinating logistics, managing documentation, and providing customer service in a fast-paced auction environment. The role ensures timely vehicle pick-up, transportation coordination, pricing accuracy, and documentation while serving as an internal point of contact for customers and internal departments. It supports efficient auction operations through accurate records, sale readiness, and communication among customers, transportation partners, and auction teams.
Requirements
- At least 2 years of experience in customer service, auction operations, fleet services, title administration, or transportation coordination.
- Strong organizational and time-management skills with attention to detail.
- Excellent customer service, communication, and interpersonal skills.
- Ability to multitask and prioritize effectively in a fast-paced environment.
- Strong problem-solving and decision-making abilities.
- Proficiency with computers and standard business software applications.
- Self-motivated, with the ability to work independently and as part of a team.
- High school diploma or equivalent.
- Must be at least 21 years of age.
- Valid driver’s license with a satisfactory driving record.
Responsibilities
- Coordinate and ensure timely pick-up of available lease and bank vehicles.
- Arrange and track transportation of qualified lease and bank vehicles to auction locations.
- Accurately post and verify charges applicable to lease and bank vehicles.
- Review condition reports to ensure they are completed, processed, and distributed properly.
- Promote and sell auction services to dealers in alignment with business objectives.
- Maintain organized inventory folders and documentation for assigned vehicles.
- Generate and distribute the weekly master run list according to established timelines.
- Obtain, verify, and record floor prices from represented companies.
- Assist customers with questions, concerns, and status updates related to vehicle sales.
- Procure, organize, and file block tickets to match actual sales results.
- Validate that printed checks correspond accurately with bills of sale and transaction records.
- Collaborate with internal departments to resolve discrepancies and support smooth auction operations.
- Perform other duties as assigned.
Benefits
- Comprehensive benefits package
- Matching 401(k)
- Paid time off
- Paid holidays
- Career growth potential
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
