Fleet Operations Coordinator

Port City Logistics Inc • Port Wentworth, GA

20h

About The Position

The Fleet Operations Coordinator ensures efficient scheduling and dispatch of drivers, coordinates fleet maintenance with drivers, works with logistics teams, and communicates with customers to support timely deliveries and operational success. The role requires strong organization, attention to detail, and communication skills to manage fleet and driver activities while maintaining accurate records.

The coordinator manages vehicle and driver scheduling and dispatch, optimizes routes, responds to unexpected delays, and coordinates vehicle servicing and maintenance. The role also includes collaborating on delivery planning, updating customers about delivery status, resolving customer concerns, maintaining dispatch records, and managing customer billing in coordination with accounting.

Requirements

• 2–3 years of experience in logistics coordination or dispatching.
• Familiarity with DOT regulations and fleet safety protocol.
• Strong understanding of dispatching, fleet management, and logistics operations.
• Effective verbal and written communication skills for liaising with drivers, customers, and internal teams.
• Ability to manage last-minute changes or challenges in dispatching and fleet operations.
• Strong focus on maintaining accurate fleet and dispatch records and data.
• Experience with fleet management software, GPS systems, and Microsoft Office, including Excel and Word.

Nice To Haves

• High school diploma.

Responsibilities

• Manage the scheduling and dispatching of vehicles and drivers to ensure on-time deliveries and pickups.
• Optimize vehicle routes to improve efficiency, reduce fuel consumption, and minimize downtime.
• Coordinate with drivers to handle unexpected delays or issues and adjust schedules as needed.
• Coordinate vehicle servicing and maintenance with external vendors or trucking maintenance.
• Collaborate with the team to plan and optimize delivery routes based on customer demands and operational efficiency.
• Provide customers with timely updates on delivery statuses and potential delays or issues.
• Address and resolve customer concerns related to fleet services and deliveries.
• Maintain accurate and up-to-date records of dispatch activities.
• Manage customer billing and ensure accurate invoicing for services provided.
• Work with the accounting department to resolve billing discrepancies or customer inquiries.
• Complete billing processes in a timely manner with proper documentation.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED