Fleet Operations Coordinator
About The Position
The Fleet Operations Coordinator manages a fleet of vehicles for a major client and provides day-to-day account support. The role builds and maintains relationships with customers, recommends cost-saving solutions, and manages processes to optimize fleet productivity. It also supports the client’s business goals and account retention and growth objectives. This is a contract-to-hire position based fully onsite in San Jose, California. The posted pay range is $20.00–$26.00 per hour. Individual compensation depends on factors such as qualifications, skills, relevant experience, job knowledge, geographic location, and internal equity. Benefits for eligible temporary-role employees may include medical, dental and vision coverage; critical illness, accident, and hospital coverage; a 401(k) plan; life insurance; short- and long-term disability; a health spending account; transportation benefits; an employee assistance program; and time off or leave.
Requirements
- High school diploma or equivalent.
- 1–2 years of experience managing rental or fleet vehicles, with an understanding of repair, maintenance, and customer service.
- 2–5 years of customer service or client account management experience is highly desirable, preferably in a B2B service environment.
- Skills listed include fleet management, fleet maintenance, rental management, operations management, Excel data entry, client support, and account management.
Nice To Haves
- Bachelor of Science or Bachelor of Arts in business or a related field; equivalent experience may be considered.
- Customer service or client account management experience in a B2B service environment.
Responsibilities
- Manage variable fleet units.
- Perform detailed pre- and post-in-service inspections of fleet vehicles.
- Coordinate light detailing, washing, and cleaning of fleet units.
- Schedule corrective mechanical and body repairs with third-party vendors, as agreed upon by the buyer, vendor, and customer.
- Ensure returned units are refueled.
- Build relationships with clients, vendors, and fleet personnel, and advise on activities to maintain fleet health.
- Schedule and keep records of all activities completed by vendors or managed third-party vendors.
- Collaborate with the buyer and customer to improve the program and create efficiencies.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Critical illness coverage
- Accident coverage
- Hospital coverage
- 401(k) retirement plan with pre-tax and Roth post-tax contribution options
- Voluntary life and AD&D insurance for employees and dependents
- Short-term disability
- Long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time off or leave, including PTO, vacation, or sick leave; eligibility and terms may apply
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What This Job Offers
Education Level
High school or GED
