Fleet Manager

World Group•Jacksonville, FL

About The Position

ContainerPort Group, a World Group company, is seeking a Fleet Manager for its growing terminal in Jacksonville, Florida. The Fleet Manager serves as the direct link between drivers and customers, builds trusting relationships with drivers, and supports their day-to-day operations. The role is responsible for keeping the fleet committed to shipments that safely maximize productivity and provide on-time customer service. The manager leads and supervises a fleet of owner-operators who contract with ContainerPort Group to transport customer freight, while monitoring delivery performance, profitability, and regulatory compliance.

Requirements

High school diploma required.
Alignment with ContainerPort Group’s purpose, brand promise, and core values.
2–5 years of intermodal/container transportation experience.
Working knowledge of DOT regulations.
Experience working with a fleet of contractors or owner-operators.
Exemplary customer service and interpersonal skills.
Excellent verbal and written communication skills, with the ability to convey information clearly, focusedly, and concisely to customers and owner-operators.
Strategic thinking and comfort working in a fast-paced, always-on, deadline-driven environment.
Ability to prioritize effectively and accurately execute time-sensitive tasks.
Computerized dispatch skills, including experience using a TMS.
Strong computer skills and experience using MS Outlook, Excel, Teams, and Word.

Responsibilities

Lead and supervise a fleet of owner-operators.
Monitor and ensure effective, efficient delivery performance, fleet profitability, and regulatory compliance.
Assign equipment as needed.
Maximize the efficiency and profitability of every delivery.
Oversee fair and equitable distribution of loads among contractors.
Plan and execute delivery sequences to create efficient load drop-offs and pickups.
Accept or decline loads and coordinate with the Customer Success team.
Negotiate rates with contractors outside of the ICOA.
Build lasting relationships with contractors to improve performance and encourage retention.
Resolve customer, terminal, and rail disputes involving contractors.
Monitor contractor compliance and take appropriate action concerning DOT and compliance regulations, suspected controlled-substance issues, hours of service, and vehicle compliance.
Coordinate required training for the contractor fleet.

Benefits

Competitive compensation.
Comprehensive benefits package including medical, prescription, dental, vision, life, AD&D, and disability insurance.
Employee Assistance Program.
Financial planning.
401(k) plan with up to 6% company match.
Paid time off.
Flexible work arrangements.
Internal mobility and professional development opportunities.
Tuition assistance.
Bonus eligibility.