Fleet Manager

TMC Transportation•Alvarado, MN

2d•Onsite

About The Position

TMC Transportation has an immediate full-time opening for a Fleet Manager working out of its office in Alvarado, Texas. The Fleet Manager uses coaching and leadership skills to manage approximately 35–40 drivers and achieve goals related to pickup and delivery requirements, revenue, driver productivity, driver retention, and safety.

Requirements

Four-year degree, preferably in Transportation and Logistics, and/or relevant experience in transportation or a related field.
Fluency in computer applications and keyboard proficiency.
Ability to function in a fast-paced work environment and tolerate stress.
Planning and organizing ability, attention to detail, and problem-solving skills.
Excellent interpersonal skills, including good listening skills.
Courteous yet assertive telephone manner.

Responsibilities

Review driver check calls to determine driver locations and estimated delivery times.
Receive load assignments from Customer Service and review whether driver work assignments are appropriate.
Dispatch loads to drivers, providing load information, loading instructions, directions, routing, and fuel information.
Contact customers to obtain directions and schedule loading or delivery appointments as necessary.
Notify the Customer Service Department about issues or changes that may affect customer expectations or load assignments.
Promote safety throughout operations, including dispatching loads in accordance with drivers’ hours of availability.
Support driver retention by understanding driver requirements and preferences, monitoring performance, and keeping drivers informed and motivated.
Identify, track, and resolve performance issues through driver evaluations and driver route and hold meetings.
Resolve driver conflicts, problems, and requests concerning hometime, pay, equipment, and load assignments.
Ensure awareness of and enforce company policies.
Maintain records related to driver performance and productivity.
Participate actively in Quality/Kaizen teams and attend company meetings as necessary.