Fleet Manager

ContainerPort Group, Inc. • Jacksonville, FL

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About The Position

ContainerPort Group, a World Group company, is seeking a Fleet Manager for its growing Jacksonville, Florida terminal. The Fleet Manager is the direct link between drivers and customers, building trusting relationships with drivers and supporting their day-to-day operations. The role keeps the fleet committed to shipments that safely maximize productivity and provide on-time customer service. The fleet consists of independent owner-operators who own their trucks and contract with ContainerPort Group to transport customer freight.

Requirements

• High school diploma.
• Alignment with ContainerPort Group’s purpose, brand promise, and core values.
• 2–5 years of intermodal/container transportation experience.
• Working knowledge of DOT regulations.
• Experience working with a fleet of contractors or owner-operators.
• Exemplary customer service and interpersonal skills.
• Excellent verbal and written communication skills, with the ability to convey information clearly, focusedly, and concisely to customers and owner-operators.
• Strategic thinking and comfort in a fast-paced, always-on, deadline-driven environment.
• Ability to prioritize effectively and accurately execute time-sensitive tasks.
• Computerized dispatch skills, including experience using a TMS.
• Strong computer skills and experience using MS Outlook, Excel, Teams, and Word.

Responsibilities

• Provide leadership and supervise a fleet of owner-operators.
• Monitor and ensure effective and efficient delivery performance, fleet profitability, and regulatory compliance.
• Assign equipment as needed.
• Maximize the efficiency and profitability of every delivery.
• Oversee fair and equitable distribution of loads among contractors.
• Plan and execute delivery sequences to create efficient load drop-offs and pick-ups.
• Accept and decline loads and coordinate with the Customer Success team.
• Negotiate rates with contractors outside of the ICOA.
• Develop lasting relationships with contractors to improve performance and encourage retention.
• Resolve customer, terminal, and rail disputes involving contractors.
• Monitor contractor compliance and use discretion to take appropriate action related to DOT and compliance regulations, suspected controlled-substance issues, hours of service, and vehicle compliance.
• Coordinate required training for the contractor fleet.

Benefits

• Competitive compensation.
• Comprehensive benefits package, including medical, prescription, dental, and vision coverage.
• Life, AD&D, and disability insurance.
• Employee Assistance Program.
• Financial planning.
• 401(k) plan with up to 6% company match.
• Paid Time Off.
• Flexible work arrangements.
• Internal mobility and professional development opportunities.
• Tuition assistance.
• Bonus eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED