Fleet Dispatch Manager

Darigold•Spokane, WA

20d•$81,168 - $111,640•Onsite

About The Position

Darigold is seeking a Fleet Dispatch Manager in Spokane, Washington. The role is responsible for customer and driver satisfaction at the assigned location while meeting company goals for safety and compliance, customer service, and annual objectives. The manager leads and supervises fleet drivers and associated personnel, supports safe and reliable service, and ensures company policies and applicable state, federal, and DOT requirements are followed. The position includes scheduling and dispatching drivers, handling administrative duties such as payroll and purchase order issuance, coordinating equipment maintenance, and monitoring driver performance. The manager is a primary contact for professional drivers and ensures they have the tools needed to work safely and on time. The operation runs 24/7/365; the schedule is Sunday through Thursday, with weekend work required and on-call responsibility during off-shift hours as necessary. Weekend schedules may adjust with tenure.

Requirements

High school diploma or GED.
At least 3 years of experience managing inbound and outbound logistics in the food and beverage and/or transportation industry.
At least 3 years of experience in fleet management and routing, including DOT and safety compliance.
Understanding of laws and requirements related to domestic and international food-product distribution and associated domestic DOT and international export transportation requirements.
Strong written and verbal communication skills at all levels.
Strong problem-solving and project-management skills.
Strong geographical knowledge.
Excellent organizational, attention-to-detail, and time-management skills.
Proficiency with Microsoft Office Suite, including Excel.
Ability to work variable hours and weekends in a 24/7/365 operation, with on-call responsibility during off-shift hours as necessary.

Nice To Haves

Bachelor’s degree in Supply Chain or another closely related field.
Experience with a Transportation Management System (TMS); OTM preferred, or ability to adapt to and learn new technology.

Responsibilities

Provide leadership and supervision for fleet drivers and associated personnel; motivate, train, and communicate with teams to meet safety, reliability, service, and quality expectations.
Schedule and dispatch drivers and complete administrative tasks, including payroll and purchase order issuance.
Coordinate equipment maintenance and ensure assigned equipment is current on preventative maintenance.
Ensure all loads are delivered on time.
Investigate and resolve complaints, questions, and problems.
Enforce rules and apply company policies fairly and consistently.
Build strong working relationships with employees and customers, and serve as a first point of contact for professional drivers.
Ensure drivers have the tools necessary to perform their jobs safely and on time.
Ensure company safety policies are understood and enforced; assist with safety training through safety bulletins and monthly tailgate meetings.
Assist with monthly IIPP yard and office safety checklists and report them to the Site Manager.
Ensure compliance with Hours-of-Service regulations, DOT and state regulations, and company safety policies.
Audit DOT paper logs and/or electronic logs for correctness.
Ensure assigned tractors and trailers receive PM/BIT inspections within required timelines.
Report and record collisions, injuries, and equipment damage on the safety register in a timely manner.
Ensure preventable damages are charged to the responsible party.
Audit fuel purchases daily.
Work variable hours and weekends, and be on call during off-shift hours as necessary.