Fleet Dispatch Manager

Darigold Careers•Spokane, WA

20d•Onsite

About The Position

Darigold is seeking a proactive, skilled Fleet Dispatch Manager for its Spokane, Washington location. The role is responsible for customer and driver satisfaction while meeting company goals for safety and compliance, customer service, and annual objectives. The Fleet Dispatch Manager oversees driver scheduling and dispatch, payroll and purchase order administration, and equipment maintenance scheduling. The position monitors driver performance and ensures compliance with company policies and applicable state, federal, and DOT requirements. This manager leads and supervises fleet drivers and associated personnel, motivating and training teams to achieve strong safety, reliability, service, and quality performance. The role is a primary point of contact for professional drivers and ensures they have the tools needed to work safely and on time. The position also supports safety training, audits logs and fuel purchases, oversees preventive maintenance and inspections, and records and reports incidents and equipment damage. The operation runs 24/7/365. The schedule is Sunday through Thursday, with required weekend work, variable hours, and on-call responsibility during off-shift hours as necessary. Weekend schedule adjustments may occur as tenure increases.

Requirements

High school diploma or GED.
At least 3 years of experience managing inbound/outbound logistics in the food and beverage and/or transportation industry.
At least 3 years of experience in fleet management and routing, including DOT and safety compliance.
Understanding of laws and requirements related to domestic and international distribution of food products, as well as domestic DOT and international export transportation requirements.
Strong written and verbal communication skills at all levels.
Strong problem-solving and project-management skills.
Strong geographical knowledge.
Excellent organizational, attention-to-detail, and time-management skills.
Proficiency with Microsoft Office Suite, including Excel.
Ability to work variable hours and weekends and be on call during off-shift hours as necessary.

Nice To Haves

Bachelor’s degree in Supply Chain or a closely related field.
Experience using a Transportation Management System (TMS), or ability to adapt to and learn new technology; OTM preferred.

Responsibilities

Provide leadership and supervision for fleet drivers and associated personnel.
Motivate, train, and communicate with assigned teams to support safety, reliability, service, and quality.
Ensure individual and team performance meets or exceeds goals and expectations.
Ensure loads are delivered on time.
Investigate and resolve complaints, questions, and problems.
Enforce rules and apply policies fairly and consistently.
Build strong working relationships with employees and customers.
Serve as the first point of contact for professional drivers and ensure they have the tools needed to perform safely and on time.
Ensure company safety policies are understood and enforced.
Assist with safety training through safety bulletins and monthly tailgate meetings.
Assist with Monthly IIPP Yard and Office Safety Checklists and report them to the Site Manager.
Ensure compliance with Hours-of-Service requirements, DOT and state regulations, and company safety policies.
Audit DOT paper logs and/or electronic logs for accuracy.
Ensure assigned tractors and trailers receive PM/BIT inspections within required timelines and are current on preventive maintenance.
Report and record collisions, injuries, and equipment damage on the safety register in a timely manner.
Ensure preventable damages are charged to the responsible party.
Audit fuel purchases daily.
Schedule drivers and dispatch fleet operations.
Perform administrative tasks, including payroll and purchase order issuance, and schedule equipment maintenance.
Monitor driver performance and compliance with company policies and applicable regulations.