Fleet Coordinator

World Group • Fairburn, GA

11d

About The Position

ContainerPort Group (CPG), a World Group company, is seeking an energetic, self-motivated team player to join its growing Atlanta terminal as a Fleet Coordinator. The role is responsible for the local customer experience at trucking terminals by building and nurturing relationships with the warehouses and vendors served and supported. The Fleet Coordinator acts as a liaison between terminal operations and the customer-facing team. This hands-on, high-execution role helps position the fleet and terminal operation for success.

Requirements

• High school diploma or GED.
• Highly organized, with strong communication skills.
• Ability to thrive in a fast-paced environment with heavy email, phone, and messaging volume.
• Computer skills, including Microsoft Office Suite and familiarity with Transportation Management Systems.

Nice To Haves

• College degree.
• At least one year of trucking industry experience.

Responsibilities

• Communicate quote rates and service capabilities.
• Process orders as they arrive.
• Provide shipment status, anticipated service failures, new pickup and delivery times, and alternative solutions when applicable.
• Gather feedback, identify trends, and bring forward ideas to improve the customer experience.
• Accurately enter time-sensitive order information into computer systems.
• Respond to questions and requests quickly and make every effort to exceed customer expectations.
• Ensure customer location and contact information is current and accurate in computer systems.
• Perform other duties as requested.

Benefits

• Competitive compensation.
• Comprehensive benefits package.
• Medical, prescription, dental, and vision insurance.
• Life, AD&D, and disability insurance.
• Employee Assistance Program.
• Financial planning.
• 401(k) plan with up to 6% company match.
• Paid Time Off.
• Flexible work arrangements.
• Internal mobility and professional development opportunities.
• Tuition assistance.
• Bonus eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED